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About Us
As architects, designers, planners and consultants, we partner with our clients on some 3,000 projects every year. These projects can be as small as a wine label or as large as a new urban district. With more than 2,000 professionals networked across 32 locations, we serve our clients as trusted advisors, combining localized expertise with global perspective wherever new opportunities arise. Our work reflects an enduring commitment to sustainability and the belief that design is one of the most powerful strategic tools for securing lasting competitive advantage.
Download Gensler's Fact Sheet (pdf) for more information regarding the the services we provide, markets we support, our locations and our leadership.
To support our clients' market and service needs, Gensler is organized into practices, each charged with sharing innovation and expertise through an integrated cross-office, cross-practice exchange. This dynamic network ensures that new insights inform the firm's collective knowledge, creating value for all our clients, industry leaders and start-ups alike.
Our ability to create environments that enhance organizational performance and achieve measurable business goals is one reason Gensler is a multiple winner of the Business Week/Architectural Record Awards, the U.S. benchmark for business design innovation.
Gensler's terminals and stations are high-performance structures designed for the people who use them, run them and fund them. They deliver a safe, convenient and enjoyable passenger experience, with the efficiency and flexibility to meet competitive demands.
We design airport terminals of every type, serving global hubs, regional and executive airports and logistics. Our transit experience includes stations and multimodal centers. Our global expertise in transit security benefits public agencies and operators alike.
From courthouses, office buildings, and work settings to the social and cultural facilities that help communities thrive, Gensler knows how to deliver the quality and performance civic buildings require in a way that is optimally cost-effective to construct and operate.
Our clients for these projects include government agencies at every level, non-profits and community and cultural institutions of every type. In Europe, we are among the leading design firm specialists in the Private Finance Initiative (PFI) delivery process.
Creating tomorrow’s class-A office space is about designing buildings with a simple goal: rewarding the investment of the tenants that lease them and the owners who maintain them.
Leveraging industry-leading research in workplace performance and sustainable office building design, Gensler creates the speculative office buildings that attract the best first- and second-generation tenants, maximize rental rates and speed lease-up. No other firm can match our tenant insights. We know what’s required of class-A office buildings, because we set the standard for tenant location and workplace strategies.
Gensler views education design as an opportunity to spark imagination, support institutional identity, and foster community development. Our goal is to inspire new generations of learners through design that engages its context and curriculum in unexpected ways.
From innovative primary schools in redeveloping inner cities to ground-up college campuses in rural landscapes, Gensler's education portfolio spans the full spectrum of education facilities.
The entertainment industry covers a huge waterfront. Entertainment is a vital part of urban development, showcasing creative content and the studios where much of that content is created. Tastes and technology change, so both need to be easily updated.
Gensler does all of it—performance venues of every type, urban entertainment centers and the entertainment components of mixed-use. We also plan and design theme parks, cultural attractions, film and animation studios, and TV and radio broadcasting facilities.
The market-driven, global and acquisitive nature of the financial sector puts a high premium on the ability to turn on a dime while fully supporting the ebb and flow of business. Every project has to add up in terms of its strategy, flexibility, amenity and performance.
Gensler provides comprehensive strategic planning and design services to the global financial, insurance and real estate industries. We have the historical perspective to know that while the markets move in cycles, demand for high-performing space remains constant. Our breadth, depth and global reach ensure we deliver solutions that provide our clients enduring value.
Gensler approaches headquarters design as an opportunity to achieve our clients' business goals. We begin by examining the business drivers that each client faces, from reinforcing corporate culture to reducing real estate holdings while achieving increased workplace efficiencies. Then, we design spaces in support of these objectives, creating tangible reflections of each client's values and evolving organizational brand.
As the global leader in workplace design, we've invested in research that proves the connection between effective headquarters design and employee performance. We've put our knowledge to work for the full spectrum of headquarters clients, from local non-profit institutions to global industrial leaders.
The hospitality industry is highly tuned to its clientele, with an ever-broader array of leisure products to entice them—not just hotels and resorts, but also hotel branded residences, often in a mixed-use context that reduces risk and makes financing easier.
Partnering with leading brands and developers, Gensler designs hospitality projects at every scale and price point, from urban hotels and mixed-use towers to hotel-branded residences and resorts. Our work includes repositioning as well as new developments.
Across the economy, organizations are highly dependent on technology infrastructure to keep their operations running securely on a 24/7 basis. Mission-critical facilities answer this need. The best offer reliability and security in flexible, energy-efficient facilities.
Gensler is a leading mission critical specialist, with experience in every type of facility, from technology-laden trading environments to standalone centers. We understand how to integrate these facilities into larger settings—whether it's an office or a community.
Successful mixed-use creates unique, memorable and contextually relevant new places that their cities embrace. That demands the ability to integrate every building and activity in an urbane and compelling way, so the whole is much greater than the sum of its parts.
Gensler has deep knowledge of individual mixed-use components and the global experience of combining them to create the kind of market power that owners and tenants require. We help our clients create places that attract people and enliven cities with engaging amenities and urbanity.
A mobile workforce is a fact of life for professional service firms, so their workplace has to accommodate fluid teamwork and client interaction, while also enabling them to build culture, mentor talent, and create and share knowledge. Their future literally depends on both.
Gensler works with professional services firms of every type—accounting, consulting, law and others. We work with local, regional, national and global firms, giving all of them the benefit of our economy-spanning workplace and office real estate experience.
Lifestyle choices and aspirations drive the retail sector, whether it's a store, a lifestyle center or an urban retail district. The language of retailing is experiential, speaking to people's desire for self-expression, for community, for authenticity, for connection.
Gensler plans, designs and implements the full range of retail-from store design and rollout to retail architecture. We also provide brand development and merchandising design—everything from the customer experience to the logos, labels and packaging.
Successful retail environments strengthen the connections between people, creating community with a shared sense of place. Approached thoughtfully, retail centers resonate with customer aspirations when they merge brand, programming, design and architecture to produce singular shopping experiences.
At Gensler, we're as skilled at creating retail stores, as we are at designing the centers that house them. Our knowledge of retail architecture from the inside out sets us apart and fuels our passion for placemaking, whether it’s the remaking of a mall or envisioning a new destination shopping district.
Sports facilities can be catalysts for urban and campus revitalization. Creating memorable sporting experiences that generate revenue and foster broad community support requires an interdisciplinary practice with global expertise in mixed-use place making and branded destinations.
Gensler draws on 30-plus years of pioneering experience in the design and planning of innovative professional, collegiate and international venues and sports-anchored entertainment districts. In addition to professional franchises, universities and international federations, our team counts the NBA, NHL, NFL, MLB, MLS and Olympic community as long-time clients.
Gensler's recent U.S. and U.K. workplace surveys show that high-performance work settings support people's ability to work more creatively and productively. Not surprisingly, they also show that the organizations that provide them are consistently the best performers.
As the world's leading workplace designers and strategists, Gensler has revolutionized the way that organizations support today's mobile, tech-savvy workforce and still achieve the real estate and operating cost leverage that global mobility and connectivity provide.
Successful buildings capture the spirit of their surroundings, even as they assert their own identity. They’re visually appealing, healthy, comfortable, flexible, secure and efficient, a pleasure to be in. And they pay their way, adding real value for their owners and users.
Gensler architecture reflects our knowledge of how people and organizations use and experience place and space. We work collaboratively with clients, communities and end users to create buildings that work well on every level, inside and out. We deliver them across our global markets with a consistently high standard of service.
Gensler’s brand designers use words and images to orchestrate compelling experiences that lead to marketplace differentiation and brand preference. Our approach combines design and architecture expertise with a unique point of view and strong communications skill set. The result: brands that build trust, inspire confidence and forge lasting relationships.
Creating great brands is about unlocking the potential of a place, organization or company to tell a powerful story—one built from its intrinsic characteristics and targeted to a market need. Great brands build on a framework of strategic insight. With this framework in place, we develop names, identities and brand platforms that connect with people, so they listen, buy and believe.
Brand Strategy Services:
Brand Platform, Brand Architecture, Naming, Brand Training & Roll-Out
As consultants, we help our clients make better decisions about how they support their people, position their businesses and manage their assets. We connect strategy with implementation and deliver successful, idea-driven solutions that are both realistic and actionable. Whatever the size of the organization, we provide the tools needed to enable future change.
Our consultants address real estate and facilities, the workplace, information solutions and business strategy—with the objective of improving organizational performance. Our services include strategic planning, real estate and portfolio analysis, repositioning/relocation analysis, change management and data management.
Drawing on disciplines as diverse as architecture, interiors, landscape, graphic and industrial design, Environmental Graphic Design (EGD) orients people to the built environment and shapes their idea of place. Utilizing sculptural features, branded elements and theming, we create environments that consider the human need for information, identity and wayfinding. By making information meaningful and accessible in space, we can foster a sense of well-being, confidence and even delight.
Environmental Graphic Design Services:
Audit & Analysis, Environmental Features, Signage and Wayfinding, Design Guidelines
Global relationships mean going wherever our clients’ business takes them. We’ve been doing this for 40 years, constantly refining how we manage and organize our services, and how we share the knowledge gained from working across time zones and borders. We believe strongly that every client benefits from our ability to deliver on a global basis.
The most important thing to know is you’ll have one point of contact. Behind that person is a collaborative and connected team, tailored to your firm’s specific and evolving needs, and delivery methods that make full use of technology’s globe-spanning leverage. That gives you access to our 2,000+ professionals and a worldwide network of specialists.
When skillfully composed, words and images have enormous power to convey meaning and purpose. Graphic design is how we bring ideas to life using words, iconography and pictures. Whether expressed in a two-dimensional application or a virtual environment, well-executed graphic design brings stories to life through a wide range of media, all carefully choreographed for powerful effect.
Graphic Design Services:
Identity Design, Visual Systems & Guidelines, Print Communications, Web + Digital Communications, User Interface Design, Packaging
Gensler designs interior spaces for living and working. Interior performance can be measured in human and organizational terms: higher productivity, greater creativity and innovation, increased patronage or sales. Hitting the mark means designing not just for visual impact, but also for health, comfort, flexibility and ease of use.
Our designers work collaboratively and strategically to deliver innovation, quality and sustainable performance. Our projects are international in scope and range from offices to stores, academic and civic buildings, convention centers, and entertainment and cultural venues.
Since real life is never linear, a strong vision and a flexible approach give master plans the resilience they need to guide development over time. Whether they’re for a city or community or an individual developer or property owner, successful master plans are robust enough to overcome the push and pull of the unforeseen, while creating added value at every stage of implementation.
Gensler’s planners work globally on a broad range of projects, from new urban districts and developments to suburban and exurban campuses, centers and communities. Sustainability is an important focus—with equal concern for the socio-economic health of the community and for its environmental quality. As urban designers, we know how to bring forward the experiential attributes that make a place memorable and attractive.
Great products begin with insights about market opportunities and user needs. As a firm that's constantly creating and reshaping the built environment, we have a unique viewpoint about the products and materials that form the world around us. We see the marketplace openings that spur new concepts, as well as the requirements and restraints these products have to address.
Gensler partners with manufacturers to develop successful new products. As designers, we draw on our knowledge of new materials, technologies and processes to enhance margins, performance, sustainability and market appeal. As strategists, we work in concert with manufacturer design teams, helping them understand product and use requirements from an end-user perspective.
We see sustainable design as a triple win: good for business, people and the planet. Since 1970, when we designed an energy-efficient “office of the future” for Pacific Gas & Electric, our design practice has considered how decisions made today affect our lives tomorrow. Today, Gensler is a global sustainability leader. Our credits include the first U.S. office building to use under-floor air distribution, and later the first retail rollout prototype, data center and car dealership to earn LEED® certifications. We’ve played a continuing role in evolving the LEED certification program, helping extend it to building interiors, core and shell and multi-location building programs. Recognizing these pioneering achievements, the U.S. Green Building Council presented us with its Leadership Award for Organizational Excellence in 2005.
Sustainability is a guiding principle for all our building and interior projects, and we approach every assignment as an opportunity to enhance building, organizational, human and environmental performance — the core goals of sustainable design. As sustainability consultants, we provide our clients with an integrated set of services, including sustainable strategy, planning and design; LEED consulting; real estate portfolio analysis; and sustainability guidelines.
Uncovering the emotional and behavioral needs of the people who experience space is critical. Through focus groups, interviews and observation, we establish the design criteria that inspire and guide our design of spaces, services, products and communications. The value of user-centered research is that it helps ensure that environments engage audiences in a meaningful way at every point in the brand journey.
User Research Services:
Visioning Market Research, Ethnographic Research, Touchpoint Analysis, Experience Programming, Concept Design & Prototyping