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Queens Health Center

Queens, New York

The New York Hotel Trades Council (NYHTC), a union for hotel and gaming workers, aims to provide the best possible service to its members, mirroring the service their members provide to hotel guests each day. In this spirit, Gensler worked closely with the Hotel Association of New York City (HANYC) and NYHTC to design a positive and empowering healthcare environment. Driven by getting members in and out within an hour, the ambulatory care center is designed to be intuitive and welcoming for patients. From integrated technology that personalizes each visit, and improves communication, to centrally located treatment rooms, the center supports a high level of services, which include primary care, dental, imaging, specialty practices, wellness programs, and a pharmacy.