U.S. Consumer and Commercial Bank

For its flagship retail branch, this global financial services firm commissioned Gensler to develop an innovative retail banking experience and rollout program to reconnect and better engage customers. Designed as a kit-of-parts, the program was seamlessly implemented into the prototype space located at Post and Powell Streets in downtown San Francisco and subsequently, at an additional 400 locations nationwide. Integrating cutting-edge technology, the rollout program features high-functioning ATMs and self-service teller machines, telepresence capabilities, stand-up banking tables, iPad applications and high-speed Wi-Fi.