Standard Chartered Bank Future Workplace graphic

Standard Chartered Bank Future Workplace, Now.

Singapore

A New Global Workplace Playbook Redefines the Future of Work

Gensler partnered with Standard Chartered Bank to design a future-focused workplace strategy, shaping a flexible, inclusive environment for 85,000 global employees that emphasizes collaboration, well-being, sustainability, and performance in response to evolving workstyles.

Diagram of office workers arriving at the office.

Diagram of office workers entering the workspace.

Diagram of office workers setting up to work.

Diagram of office workers connecting at the work cafe.

Diagram of office workers attending internal meeting open collaboration style.

Diagram of office workers taking a snack or lunch break.

Diagram of office workers hosting innovation sessions with external partners.

Diagram of office workers taking a moment to recharge or relax.

Cutting-Edge Hybrid Work Environment
Transforms the Work Experience for 85,000 Employees
Future-Ready for Innovation
Sustainable Mobility Solutions
Global Connectivity in a Local Hub
Employee Well-Being Focused

As hybrid work becomes a new reality, organizations are grappling with how to create a workplace experience that aligns with workers’ diverse needs and changing workstyles. How can organizations build places that resonate with their people’s true needs and goals? With evolving workplace strategies, organizations are embracing hybrid technologies that balance remote and in-office experiences to create digital equity, and using early stage journey mapping, customer segmentation, and analysis to guide the design of purposeful environments.

To adapt to the evolving landscape of work, Standard Chartered Bank (SCB) partnered with Gensler to create the Global Workplace of the Future Playbook. This guide establishes a flexible framework supporting SCB’s key goals of connectedness, collaboration, performance, well-being, sustainability, and inclusivity. Gensler led a structured yet adaptable process, conducting business interviews and producing a playbook that aligns with SCB’s shift toward rightsizing and enhancing the purpose of office spaces.

The Global Workplace of the Future Playbook potentially transforms the work experience for 85,000 SCB employees worldwide. By aligning office spaces with new workstyles and emphasizing a supportive, connected, and sustainable workplace, the playbook aims to increase productivity, well-being, and inclusivity. This proactive approach allows SCB to create a more resilient and adaptable work environment that meets employees’ diverse needs.

“

The Gensler team brought not only thought leadership, but a structured process with enough flexibility to accommodate time for debate and collaboration. I am extremely happy with both the process and the final product.

—Christopher Harris, Head of Project & Design Management Group Property, Standard Chartered Bank

Purpose
Locations that may not have major projects or investments can still aim to deliver an equitable experience until workplace investment is received for delivering the full remit of physical and tech solution implementation.