Gensler
  • Gensler
  • Research & Insight
    • Gensler Research Institute
      • Overview
      • Research Papers
    • Workplace
    • Resilience
    • Publications
    • Webinars
    • dialogue BLOG
  • Expertise
    • Aviation
    • Brand Design
    • Cities & Urban Design
    • Climate Action & Sustainability
    • Consumer Goods
    • Critical Facilities
    • Culture & Museums
    • Developer
    • Digital Experience Design
    • Education
    • Energy
    • Financial Services
    • Foundations, Associations & Organizations
    • Government & Defense
    • Healthcare
    • Hospitality
    • Media
    • Mixed Use & Retail Centers
    • Product Development
    • Professional Services
    • Repositioning & Landlord Services
    • Residential
    • Retail
    • Sciences
    • Senior Living
    • Sports
    • Strategy
    • Technology
    • Wellness
  • Projects
    • Featured
    • All
    • Search by Keyword
  • People
    • All
    • Co-CEOs
    • Board of Directors
    • Search by Keyword
  • Offices
  • About
    • Firm Profile
    • Services
    • Sustainability
    • Diversity
    • Community
    • Contact
  • News
    • Latest & Media Contacts
    • In the Media
    • Press Releases
    • Recognition
  • Careers
  • Contact

Research & Insight

  • Gensler Research Institute
  • Workplace
  • Resilience
  • Publications
  • Webinars
  • dialogue BLOG
  • Overview
  • Research Papers
  • Overview
  • Research Papers

No results were found for your search . Please modify your search terms.

Gensler sees design as strategy in action, focused on results. We help our clients achieve their vision for a better future and meet goals by leveraging design’s power to generate innovative solutions that impact real transformation.

The Gensler Research Institute

The Gensler Research Institute is a network of researchers with a singular focus: developing a deeper understanding of the connection between design, business, and the human experience. Through a combination of research grants and external partnerships, we seek insights that will help solve the world's most pressing challenges. We are committed to unlocking new solutions and strategies that will define the future of design.

U.S. WORKPLACE SURVEY 2022

Gensler’s New Workplace Research Reveals the Future of the Office Is About Creating the Right Experiences

Gensler Research Institute

OUTPATIENT HEALTHCARE EXPERIENCE INDEX

The Healthcare Landscape Is Shifting — Discover New Trends Around Expectations, Engagement, and Consumerism

Gensler Research Institute


Taking the pulse – trends and issues forecasts

Taking the pulse – trends and issues forecasts

Unique among design firms, Gensler works with a cross-section of the world’s economy. This access provides us insights into the issues driving change across markets. To help businesses navigate the impact of industry trends on the built environment, our publications and thought leadership explore how design turns client challenges into competitive advantages.

Explore the Trends and Design Strategies That Are Shaping the Future of the Human Experience and the Built Environment

Design Forecast

CITY PULSE 2022 URBAN MOBILITY REPORT

We Surveyed Residents Across 30 Global Cities To Learn About Their Experiences, Opinions, and Preferences for Urban Mobility

Gensler Research Institute


Cultivating a culture of design

Breakthrough ideas emerge from understanding the needs of the people and communities we serve. Delivering design that is informed, purposeful, innovative, and compelling means we encourage our people — the industry’s top talent — to explore new solutions to age-old problems. We reward collaboration and intellectual curiosity — striving to leverage design’s ability to elevate the everyday.

THE CULTURE OF INNOVATION DIAGNOSTIC

The Framework and Factors for an Intentional Culture of Innovation

Gensler Research Institute

REIMAGINE THE FUTURE WITH US

Design Your Career at Gensler — Search Opportunities and Join Our Team

Insight

Research Papers

Research is an investment in our future that empowers our global professionals to seek answers to the pressing questions facing our design teams and clients every day.
Loading...
197 Items
A group of people sitting at tables in a room with large screens.

Mexico Workplace Survey 2022

We surveyed office workers in Mexico to understand how they are using the office now and their ideal workplace of the future. As they return, employees want scheduled, purposeful interactions.
February 21, 2023
A group of people sitting at tables in a room with large screens.

Encuesta de Espacios de Trabajo – México 2022

Los profesionales de oficina en México pasan la mayor parte de su tiempo trabajando en equipo. En este regreso a la oficina, el énfasis está en las interacciones intencionales y programadas.
February 21, 2023
A group of people sitting in a room with a large window.

Canada Workplace Survey 2022

We surveyed Canadian office workers to understand their preferred mix of experiences in the office to get work done.
January 18, 2023
A building with glass windows.

City Pulse 2022: Urban Mobility Report

We surveyed residents across 30 cities around the world to understand their mobility experiences, preferences for urban transportation, and opinions on safety, access, and sustainability in cities.
December 20, 2022
A person working on the laptop at LinkedIn Omaha.

U.S. Workplace Survey 2022

The future of the office is about creating the right experiences. Beyond collaboration, employees want the office to be a great place to get work done.
December 06, 2022
633 Folsom building solar shades close-up.

Climate Action Through Design

Our Climate Action Through Design Report presents solutions for transforming the built environment to achieve a net zero carbon impact across our portfolio and the broader design industry.
November 28, 2022
People sitting on yellow and blue blocks.

The Culture of Innovation Diagnostic

Gensler’s Culture Strategy team developed a diagnostic framework that uncovers the key factors to activate an intentional culture of innovation.
September 15, 2022
Diagram, engineering drawing.

Models for Co-Creation and Partnership with the Black Community

We investigated how Gensler can empower and engage Black communities with inclusive design models of partnership.
June 23, 2022
A group of people outside a building.

Sports Experience Survey 2022

With live sports at a turning point, it’s more important now than ever to understand what people value in a live sports experience, and how venues can adapt and deliver.
June 16, 2022
A large building with a glass dome.

City Pulse Survey Spring 2022

Our City Pulse Survey Spring 2022 surveyed city residents in 25 cities across the world to understand how residents are feeling about their cities through the lenses of affordability, work, and safety.
May 23, 2022
A man jumping off a building.

U.S. Climate Action Survey 2022

We surveyed U.S. residents to understand how climate change effects were already impacting their lives and what actions they felt were being taken on a personal and community level to address future events.
April 20, 2022
A hand holding a fist.

Design Equity Through Policy Action

We documented where systemic racism has led to led to design injustice and the existing policies and practices that create equitable design solutions.
March 25, 2022
A high angle view of a building.

Residential Experience Index 2022

Our report uncovers findings from global residents to better understand the most important drivers of positive living experiences and highlights a need for fresh perspectives on residential design and development.
March 24, 2022
A person sitting on a couch.

Gensler Cost Intelligence 2022

We analyzed costs across workplace projects to inform a data-driven approach to understand, anticipate, and manage cost trends.
March 08, 2022
People sitting at tables in a large room with windows and a staircase.

Education Engagement Index 2022

We surveyed students, educators, and staff members at U.S.-based colleges and universities to understand their experiences and expectations for the future of higher education.
February 27, 2022
A stone monument with a group of men sitting on it.

Beyond the Stone: Giving Voice to an Inclusive South

An investigation into how to address the design of Confederate Monuments in the U.S. to reconcile symbols of oppression with a need for racial justice.
January 12, 2022
Workplace interior designed by Gensler

US Workplace Survey Winter 2021

Our U.S. Workplace Survey Winter 2021 uncovers what employees are expecting as the return to office begins — and how workplaces can adapt to encourage workers to return to in-person work.
December 14, 2021
A group of people in a room.

Climate Action Through Design

Making a positive impact on our cities and communities is part of Gensler’s DNA — and pursuing more sustainable and resilient design solutions is more crucial than ever as part of that effort.
December 14, 2021
Background pattern.

Gensler City Pulse Survey Fall 2021

We surveyed residents in 15 global cities to understand their experiences as the pandemic continues and to explore implications for the future of the business district.
December 01, 2021
A group of people walking.

Inclusive Design and the Black Experience

A study in how our inclusive design strategies can be expanded to include discussions of race and inclusion.
November 24, 2021
Diagram.

Quantifying Embodied Carbon

We investigated the greatest drivers of embodied carbon in our projects and created actionable steps for implementing design and specification practices to reduce our embodied carbon outputs.
November 05, 2021
Diagram, engineering drawing.

A Strategy to Optimize Minority-Owned Food & Beverage Businesses

A study in the unique challenges facing Black-owned businesses and our insights create a strategic outlook to improve the F&B landscape.
November 05, 2021
A large brick building.

Residential Experience Briefing Fall 2021

We surveyed residents across nine global markets to understand their experiences and the implications for the future of residential development.
November 04, 2021
Text.

Building Trust: Black Experiences in Healthcare

Black Americans have a low level of trust in their physicians, according to survey respondents. We investigate the drivers of mistrust in Black communities regarding healthcare and outline how to build trust.
October 18, 2021
Graphical user interface.

Education and the BIPOC Experience

We surveyed BIPOC students to understand how they perceive and experience education spaces in order to find new ways to design schools that make all students feel safe and included.
October 18, 2021
People sitting in a room.

Outpatient Healthcare Experience Index

A study from the Gensler Research Institute explores how consumer expectations of the healthcare experience are evolving and the implications for the future of outpatient health.
September 21, 2021
People sitting on a couch.

US Workplace Survey Summer 2021

Top-performing companies are three times more likely to increase their real estate footprint post-pandemic, according to findings from Gensler’s latest U.S. Workplace Survey Summer 2021.
September 02, 2021
A person sitting on a bench.

Education Engagement Index 2021

A deep dive into how the COVID-19 pandemic has impacted students and educators, and what these experiences reveal about the evolving future of education.
August 09, 2021
A person standing in front of a table with a person sitting at it.

India Workplace Survey 2021

The COVID-19 pandemic has altered the way we work. As Indian office workers look to the future, how will the office factor into new ways of working?
July 28, 2021
A group of people playing instruments.

US Hospitality Pulse Survey 2021

Americans are ready to travel once again. As pandemic-related travel restrictions ease in the United States, how can the hospitality industry meet evolving traveler expectations?
July 16, 2021
Workplace interior designed by Gensler

China Workplace Survey 2021

Chinese workers are back at the office — and the workplace is still the primary anchor of the workweek.
May 19, 2021
A cityscape with a body of water in the foreground.

City Pulse Survey 2021

Gensler conducted a City Pulse Survey of 10 cities in February 2021 to see how urban residents were doing as the world approached one year of living with COVID-19 and mass vaccinations began in many countries.
May 19, 2021
A building with glass windows.

Climate Action Through Design

Addressing the built environment’s impact on climate change is both a moral and business imperative. At Gensler, our goal is to make all the buildings we design net carbon zero by 2030. Explore our strategies for designing a resilient and equitable future.
April 22, 2021
A room with a large glass wall.

Étude sur les Espaces de Travail en France 2020

Les données de l'Enquête sur les lieux de travail en France 2020 de Gensler montrent que les professionnels en France veulent passer la majorité de leur semaine de travail au bureau, mais avec une flexibilité supplémentaire dans un avenir post-pandémique.
December 08, 2020
A room with a large glass wall.

France Workplace Survey 2020

Data from Gensler's France Workplace Survey 2020 shows that professionals in France want to spend the majority of their workweek at the office — but with added flexibility in a post-pandemic future.
December 08, 2020
A group of people sitting at a table in a room with a window.

Australia Workplace Survey 2020

Findings from Gensler's Australia Workplace Survey 2020 show that the majority of the Australian workforce wants a hybrid work model that incorporates the benefits of both the office and remote work.
December 03, 2020
Diagram.

Hybrid Learning in Extreme Times

Investigating the effects of remote learning on student and educator experience.
December 01, 2020
A person standing next to a table with a laptop on it.

US Workplace Survey 2020 Summer/Fall

Data from Gensler's U.S. Workplace Survey 2020 shows that U.S. workers want a hybrid work model that offers the flexibility to work from home, and they also have new expectations for how the office can support their evolving needs.
November 05, 2020
A person standing in a hallway.

UK Workplace Survey 2020

The UK Workplace Survey 2020 explores what office employees want from their future workplace.
November 02, 2020
Chart, sunburst chart.

City Pulse Survey 2020

The Gensler Research Institute's City Pulse Survey explores how the pandemic is impacting the urban experience in global cities including New York, San Francisco, London, and Singapore.
October 08, 2020
Logo.

U.S. Hospitality Pulse Survey 2020

Investigating how the hospitality industry can evolve to respond to the COVID-19 pandemic.
August 01, 2020
A man and woman in a room.

U.S. Work From Home Survey 2020

Lessons from working from home during COVID-19 offer an opportunity to rethink our future physical workplace.
May 22, 2020
A person walking on a deck.

Impact by Design 2020

In Impact by Design 2020, Gensler introduces Strategies for Climate Resilience to improve the impact on climate change in the built environment.
April 22, 2020
Diagram.

The Culture of Innovation

An investigation into the cultural conditions for innovation within organizations.
April 01, 2020
Logo.

Augmented Change Management through Ambient Signals

A study in how to enact sustained behavior change through experiential learning.
April 01, 2020
White text on a black background.

Enhancing the Client Experience

We investigated the top drivers in creating a positive client experience.
April 01, 2020
A man and woman sitting at a table.

Japan Workplace Survey 2020

We analyzed the Japanese workplace to address and improve workplace quality and experience.
April 01, 2020
Diagram.

Evolution of Creative Learning at Work

An investigation into how organizations can trigger, promote, and sustain learning behaviors.
April 01, 2020
Diagram, engineering drawing.

The Future of USPS Real Estate: Part 2

Reimagining the USPS mission of connecting people to evolve with an aging real estate paradigm.
April 01, 2020
A large crowd of people at a football game.

Mixed-Use Experiences in Latin America

Investigating the key factors driving great public mixed-use experiences in Latin America
April 01, 2020
Shape.

Beyond the Senses

Creating a tool to help better incorporate sensory design into our projects.
April 01, 2020
Background pattern.

Leveraging Client Networks to Inform Retail Site Recommendations

An investigation into how to help retailers streamline their site selection process.
April 01, 2020
Shape.

Mixed-Reality Futures: Integrating Augmented Reality with Transit Hubs

April 01, 2020
Shape, background pattern.

Designing for Disassembly

Researching how the process of disassembly can implemented at scale to support industry demands and sustainable design.
April 01, 2020
Shape.

Generative Design Tool for Modular Buildings

Leveraging generative design to accelerate test-fitting processes for modular buildings.
April 01, 2020
Chart.

Flexible Workspace in the Post-Coworking Era: A European Perspective

Identifying key models and drivers attracting large corporations to European coworking culture.
April 01, 2020
A close up of a logo.

Listening Through the Noise

An investigation on designing for productive sound in the workplace.
April 01, 2020
A diagram of a house.

"Excuse Me, Robot..." The Rules of Human-Centric Space in the 21st Century

An exploration into designing space for the coexistence of humans and robots.
April 01, 2020
A man and a woman sitting at a desk.

Middle East Workplace Survey 2020

An investigation into the changing nature of the Middle East workplace.
January 01, 2020
Chart, scatter chart.

Designing Intelligent Retail Places

Using spatial data and mixed-methods research to facilitate a better retail experience.
July 01, 2019
A close-up of a paper.

Investigating Japan’s Unique Transportation Retail Hubs

An in-depth assessment of Japan's railway retail system to improve the user experience.
May 01, 2019
Logo, company name.

Emotional Security in the Workplace

Investigating which relational conditions allow organizations to thrive.
May 01, 2019
Diagram.

Urban Strategies for Coastal Resilience

Addressing sea level rise and major storms threats in vulnerable cities.
April 01, 2019
A screenshot of a video game.

The Return on Design for Repositioning Projects: A New Framework for Measuring Performance

Exploring how to quantify the market impact of our office repositioning projects.
April 01, 2019
Bubble chart.

Linking Program and Asset Management

Integrating Wisp into project predesign to understand its potential impact on program management.
April 01, 2019
Diagram, engineering drawing.

A Model for Ambulatory Care Clinics

We reimagined how to engage healthcare consumers to reshape care and communities.
April 01, 2019
A screenshot of a computer.

Hong Kong's Next Generation of Senior Living

An exploration into the adverse effects of Hong Kong's population density on senior adults
April 01, 2019
A yellow background with a black symbol and a black circle with a white circle and a black circle.

Achieving Inclusivity in the Design Process

Exploring how we can design great experiences for users
April 01, 2019
Rectangle.

A Path Toward Net Zero Energy Buildings

Creating a roadmap for 80% reduction in predicted energy performance by 2030.
April 01, 2019
Shape, bubble chart.

A New Model for the Public Library

An exploration into the issues impacting the public library and how design can support its changing role in communities.
April 01, 2019
Diagram, shape.

Designing Effective Research Buildings

An exploration into how architecture can support collaboration and innovation in laboratory buildings.
April 01, 2019
A person walking in a room.

The Value of Customer Experience Centers

Researching the benefits of customer experience centers and how they can be most effective.
April 01, 2019
Chart, background pattern, bubble chart.

The Value Opportunities of Machine Learning Design Strategies

An exploration into applications for machine learning in architectural design.
April 01, 2019
Diagram.

Real Estate and the Intelligence Economy

An exploration of how the intelligence economy will catalyze evolving roles and relationships in the real estate value chain.
April 01, 2019
Map.

Designing Intergenerational Communities

Building upon our BoomTown framework to understand the essential elements for multigenerational communities.
April 01, 2019
Arrow.

Investigating Downtown Neighborhood Resurgence

Analyzing what drives downtown resurgence and its surrounding areas.
April 01, 2019
Diagram.

The Future of USPS Real Estate

We investigated how the U.S. Postal Service can best use its existing real estate to further its mission in the community.
April 01, 2019
Map.

Understanding Airports through Social Data

Investigating opportunities to improve airport experience from user feedback.
April 01, 2019
Text.

Germany Workplace Survey 2019

A deep dive into the changing German workplace and how they can improve productivity and satisfaction through workplace design.
October 31, 2018
Application.

Experience Index: Retail

An in-depth investigation into the changing retail experience and areas for improvement
April 30, 2018
Shape.

Using IoT Technology to Drive Evidence-Based Design

Using Gensler New York as a case study, we installed sensors and use mixed-methods to measure occupant and building data.
April 19, 2018
Icon.

The Designer's Toolkit for Psychological Well-Being

Developing a toolkit to to help designers, strategists, and clients create workplace design that better promotes mental health.
April 01, 2018
Diagram.

Forecasting Design Shifts Under Future Vehicle Technologies

Creating a spatial prediction model to respond to shared, electric, and autonomous vehicles and their impact on the built environment.
April 01, 2018
A group of people sitting in chairs.

What's Old is New Again: Circumnavigating the Circular Economy

After conducting research using our own offices as case studies and analyzing the current client interest in the circular economy, we tracked the wasted stream of recycled materials
April 01, 2018
Diagram.

Autonomous Vehicles and Their Impact on Real Estate

A deep dive into the impact of the increased use of autonomous vehicles on future real estate investments, specifically parking.
April 01, 2018
Engineering drawing.

Designing Innovative Solutions for Homelessness

Creating a plan to develop and implement Permanent Supportive Housing for the homeless quickly and inexpensively.
April 01, 2018
A red and white sign.

Narrative-Driven Design: Incorporating Storytelling into the Design Process

Investigating how to successfully integrate storytelling into the design process.
April 01, 2018
A screenshot of a computer.

Museum Experience Index℠

An investigation into designing a memorable and inclusive museum experience for a multigenerational audience.
April 01, 2018
Chart, histogram.

The Human Element: Work Styles & Spatial Preferences

We investigated the link between a person's learning style and their workplace preference.
April 01, 2018
A desert landscape with palm trees.

Developing a Design Approach for Sub-Saharan Africa

We researched how to integrate design with local development in Sub-Saharan Africa to improve the human experience.
April 01, 2018
A blue and red flag.

The Socio-Economic Ecological Performance Index

Creating a tool to help urban planning projects address social and environmental impact without sacrificing financial returns.
April 01, 2018
A blue screen with white text.

Developing an Agile Workplace Solution

Developing a framework and set of design research tools allowing us to quickly design and deliver flexible workplace strategies.
April 01, 2018
Background pattern.

Working Backwards from 2040: A Process to Future-Proof Solutions

We developed and piloted a methodology to help designers and clients create proactive, informed solutions for the future.
March 15, 2018
A group of blue squares with white text on them.

Building Boomtown

Are today’s communities prepared for our rapidly growing, healthy, and savvy aging population?
March 01, 2018
A person looking at a tablet.

Introducing the Gensler Experience Index

The Gensler Experience IndexSM is the result of a multi-year research effort to identify and quantify the factors of design that impact the human experience.
December 01, 2017
Diagram.

The Airbnb Effect

A deep dive into the history of Airbnb, its impact on the hospitality industry, and the regulations that shape its future.
April 15, 2017
Diagram, engineering drawing.

Design Parameters for Urban Office-to-Residential Conversion

Building a framework for residential conversion for underperforming office buildings.
April 15, 2017
A group of people standing together.

Vacation in 3G

Investigating the behavioral drivers of multi-generational travelers and examining the shifts in the hospitality industry.
April 15, 2017
Icon.

Urban Farmification: Big Box Underground

Exploring the opportunities and realities of submerging big box retail centers to support rooftop farming.
April 01, 2017
Diagram.

Adaptability in Life Science Design

An investigation into maximizing financial and experiential value in life sciences lab design.
April 01, 2017
Background pattern.

Why Walls Should Live

Can living walls have an impact on indoor air quality and occupant comfort?
March 01, 2017
Diagram.

Learning Spaces: A Toolkit

Can we quantify the impact of active learning environments on student outcomes?
March 01, 2017
A group of people looking at a computer screen.

Testing the Validity of Exam Room Design

How do you arrive at an optimal exam room design?
March 01, 2017
Diagram.

Rethinking the Binary Restroom

How can we design restrooms to be safe, comfortable, and inclusive?
March 01, 2017
A group of white blocks.

Impact through Design

Investigating opportunities to mitigate climate change through design and architecture.
November 01, 2016
Diagram.

A Breath of Fresh Air

Exploring opportunities to address air pollution via design and architecture.
November 01, 2016
Shape.

Experience Reigns

How does design transform the user experience, and can we measure and track its business impact?
November 01, 2016
A group of buildings.

Hack the City

Redesigning our cities through active community engagement.
November 01, 2016
Diagram.

3D Printing Takes Flight

Exploring opportunities at the intersection of 3D printing and UAV technology.
November 01, 2016
A screenshot of a computer.

Tokyo’s Third Places

Exploring ways to improve work/life balance for Tokyo’s busy workforce.
November 01, 2016
Graphical user interface.

Navigating Olympic Tokyo

A speculative proposal for Tokyo before, during, and after the 2020 Olympics.
November 01, 2016
A screenshot of a video game.

The Prefab City

Exploring the potential impact of modern manufacturing techniques on construction processes.
November 01, 2016
A cartoon of a city.

#Winning the Fan Engagement Game

An investigation into sports fans’ relationships with their favorite teams.
November 01, 2016
Shape.

Alignment for Impact

Aligning business, community, and design processes for maximum impact.
November 01, 2016
Graphical user interface, website.

Fuel Cells Now

An Exploration of Fuel Cells as Sustainable Energy Solutions.
October 31, 2016
Diagram.

An Easier Hospital

Simplifying the patient experience in healthcare environments.
October 31, 2016
Map.

Downtown Tech Boom

Learning from San Francisco’s Urban Tech Boom.
October 31, 2016
Diagram.

A High-Performance Place for Learning

Exploring the future of education via new takes on the learning environment.
October 31, 2016
Text.

For the Love of Purpose

Understanding not-for-profit employees to uncover lessons about meaning in the workplace.
October 31, 2016
Graphical user interface, diagram.

Remaking Student Living

Can we enhance student living environments to better respond to the needs of today’s students?
October 31, 2016
A group of kids in a classroom.

The Evolution of Workplace in India

Investigating changes in the Indian workplace alongside its cultural, political, and economic history.
October 31, 2016
Diagram.

The Future of Work

Investigating the evolution of office work, and its impact on the urban environment.
October 31, 2016
Diagram.

Manhattan’s Next Hot Neighborhood

An "up-zoning" proposal to encourage building renovation and neighborhood revitalization.
October 31, 2016
Logo.

Beyond Boutique

How can boutique hotels cater to the desires of today’s travelers?
October 31, 2016
Graphical user interface, application.

Rethinking Public Transit

Exploring the new frontiers for mass public transit
October 31, 2016
A large building with glass windows.

The Hospital Left Behind

An investigation into the creative re-use of aging hospitals.
October 31, 2016
A screenshot of a computer.

Making Global Business Work

Documenting strategies to improve government relations in emerging markets.
October 31, 2016
Diagram.

Measuring Urban Experience

A tool for gathering qualitative data about the urban realm.
October 30, 2016
Diagram.

Experiential ROI

What makes for a positive retail experience?
October 29, 2016
A group of people in a street.

Emotional Consumerism in India

Investigating consumer relationships with multinational brands in the dynamic Indian market.
September 30, 2016
A person riding a bicycle on a street with a city in the background.

Consumer Multiplicity in China

Understanding the connection between consumers, brands, and values in China.
September 23, 2016
A man and a woman sitting at a table with a laptop.

U.S. Workplace Survey 2016

Today’s organizations value Innovation, creativity and differentiation. Our latest workplace survey looks at how workplace design can foster an innovation ecosystem.
July 12, 2016
Diagram, engineering drawing.

U.K. Workplace Survey 2016

The divide between the “haves and have nots” has grown exponentially in recent years. Can design help to resolve workplace inequalities?
July 04, 2016
Shape, polygon.

Asia Workplace Survey 2016

As Asian companies focus on competitiveness in a global market, they must explore a new, more balanced workplace identity to help them differentiate.
July 01, 2016
Diagram.

Graphic Learners

An investigation of integrating graphic design into school environments to enrich educational opportunities.
March 21, 2016
A group of cars parked on a road.

Natural Urbanism

How can we gather and visualize data to better understand the impact of ecosystem services on our urban centers?
March 01, 2016
Diagram.

The State of Parking

How do we optimize parking in today’s and tomorrow’s cities?
March 01, 2016
Diagram, bubble chart.

What is the Future of the Museum?

What is the future of the museum? Museums are evolving to accommodate active, individualistic, and tech‐driven new experiences. But they must do so without sacrificing their core missions and audiences.
December 03, 2015
A group of people sitting in a room with a table and chairs.

Emerging Work Styles

Can individual work survive in the “collaborative” workplace? Effective focus involves managing one’s individual preferences and cognitive style; collaboration and team dynamics; organizational culture and policies; and the environment and circumstances in which one works.
October 31, 2015
A group of people walking in a library.

Libraries are for Studying

How do students envision the present and future academic library? Students value the academic library as a bastion of quiet and a prime place to complete individual work, and see this core purpose continuing in the future.
September 01, 2015
A group of people exercising in a room.

Design for Active Aging

Can design better support today’s active aging population? Today’s aging population is anything but traditionally senior.
September 01, 2015
A man and a woman sitting in a library.

The Post-Book Librarian?

How do library leaders see the future of their institutions? Librarians see a future in which their role, and the institutions they manage, are increasingly focused on user experience, student outcomes, and engagement.
September 01, 2015
A crowd of people walking on a street.

Brands Go Global

Why do some brands thrive in new markets while others fall flat? An understanding of local context and an openness to experimentation are necessary for brands looking to expand and succeed globally.
August 01, 2015
Diagram.

Airports without Waiting?

What’s next for airport terminal design and planning? Keeping passengers moving is key for tomorrow’s airport—waiting will be a thing of the past.
August 01, 2015
A person sitting in a chair with the head in the hands.

Trading on Stress

Can better trading floor environments mitigate stress? Stressful trading environments can contribute to: poor decision-making, exacerbated market volatility and compromised employee well-being.
February 19, 2015
A long table in a room.

Legal Innovation Lab

How will lawyers work in the future? Law firms are ready for change, and are seeking progressive, tech-enabled workplace strategies that improve efficiency while enhancing their ability to attract, retain and support talent.
February 12, 2015
A group of people on a street.

Curating the Right Mix

Can China create better cities? For China’s cities to grow while maintaining a sense of community, we must enrich projects through a focus on history, culture, nature and the human experience.
January 01, 2015
A group of people sitting at desks in a room with large windows.

Future of the Academic Library

Why do students really go to the library? The value of today’s academic libraries goes far beyond access to books and resources—the best libraries prioritize students’ needs for quiet and individual spaces to study.
March 01, 2014
A person looking at a map.

2013 Brand Engagement Survey

Is emotional connection the key to customer engagement? Consumers actively choose brands in line with their personal values, and are willing to expend extra money and effort for those brands that evoke a strong emotional connection.
December 19, 2013
A group of people sitting on the floor of a building.

ABCs of STEM

What strategies connect students to STEM? Successful STEM environments enhance the teaching and learning process by promoting cross-discipline connections and hands-on learning.
December 18, 2013
A person walking on a tiled floor.

Soul-Centered Design

Can holistic design strategies improve health and healing? A “soul-centered” design approach that aligns the design of the physical environment with wellness strategies can enhance emotional, physical, and spiritual health.
November 30, 2013
A man taking a picture of a city.

Exploration of Digital Collaboration

What “apps” can help us work smarter? Use of digital collaboration technology offers opportunities to improve performance and results by tapping into collective knowledge, but mainstream adoption is still in the early stages.
November 30, 2013
People walking in a building.

Design Premium

Can we quantify architecture’s contribution to building value? In aggregate, Class A buildings designed by top-ranked architecture firms exhibit higher rents after controlling for other market factors.
November 30, 2013
A person walking in a room with people sitting at desks and computers.

Toward a Wellness-Based Workplace

Does a healthy workplace improve the bottom line? An estimated 65% of a company’s health-related costs can be attributed to absenteeism and “presenteeism”— wellness-focused workplace design can reduce both.
November 30, 2013
A close-up of a drawing.

Change Networking

Can social media revolutionize change management? Network strategies, when aligned with critical business goals, can improve the success and impact of organizational change programs.
November 30, 2013
A bunch of blue cables.

Big Data

What insights can connecting our data sets reveal? Exploratory analytics of workplace performance data are uncovering relationships between workplace performance and geographic and demographic context.
November 30, 2013
A large building with a glass front.

Office Building of the Future

Can existing buildings adapt to stay relevant? In established markets like the United States, the future of office buildings lies in the successful adaptation or “hacking” of existing structures to meet new demands.
November 30, 2013
A close-up of a roll of toilet paper.

Design Process Innovation

How can we improve the design process? We can streamline the design process, improve quality, and better communicate with clients if we refocus attention on decisions instead of deliverables.
November 30, 2013
Background pattern.

Revolutionizing Retail Entitlements

Can we extract value from retail entitlements? An application-based knowledge management tool streamlines retail entitlements and aggregates data to deliver site-specific insights.
November 30, 2013
People walking inside a building.

The 2013 U.S. Workplace Survey

What factors drive workplace performance? Employees in top-performing workplaces—those that balance focus and collaboration—outperform their peers on critical business measures.
July 16, 2013
A person sitting in a chair.

2013 U.S. Workplace Survey: Consumer Products

Are consumer products companies delivering on workplace experience? Employees report high levels of workplace choice, but note opportunities to improve workplace effectiveness across all work modes and a below-average satisfaction with in-house amenities.
July 16, 2013
A person walking down a flight of stairs.

2013 U.S. Workplace Survey: Energy

What opportunities exist to improve the workplace for energy companies? While job satisfaction in this industry is higher than average, employees report below-average levels of choice in when and where to work. This may be a missed opportunity to improve performance.
July 15, 2013
Men walking in a hallway.

2013 U.S. Workplace Survey: Government

Can government workplaces improve in a time of budget and space constraints? Increasing employee choice and mobility is an opportunity to improve performance and satisfaction. To deliver, workplace solutions must be paired with the right tools, technologies and policies.
July 14, 2013
A person taking a picture of a laptop on a desk.

2013 U.S. Workplace Survey: Legal

Do lawyers work differently? Attorneys spend comparatively more time focusing than their peers in other industries, and only one in five report working in balanced work environments.
July 13, 2013
A group of people sitting at tables.

2013 U.S. Workplace Survey: Not-for-Profit

Is the workplace helping not-for-profit organizations achieve their mission? Less than one in four NFP employees works in a top-performing workplace, underscoring the need for environments that better support them in their efforts to help others.
July 12, 2013
A group of people sitting in a room.

2013 U.S. Workplace Survey: Technology

What’s next for the tech workplace? Employees report higher-than-average levels of choice, satisfaction and workplace effectiveness – but there’s still room for improvement. Less than one in three tech employees reports working in an optional or “balanced” workplace.
July 11, 2013
A group of people sitting around a table.

Innovation to Support CREs’ Challenge

What is the future of corporate real estate? Real estate executives are hungry for success metrics that go well beyond cost per square foot.
May 15, 2013
A group of people sitting on a bench in a park.

Reimagining Cities / Year 1: Redefining the Town Square

Can the town square be relevant in the 21st century? We can improve our cities by creating vibrant town squares that celebrate urban space and elevate the human experience.
January 01, 2013
A group of people walking in a hallway.

Framework for Innovation Spaces

How does space drive innovation? Innovation relies on managed serendipity—the ability to leverage the productive collision of people and ideas through the right tools and the right spaces.
November 30, 2012
A building with many windows.

Sustainability Trending

What can we learn from 600+ LEED scorecards? Comparative LEED data by project type and location reveals baseline sustainability strategies and opportunities for innovation.
November 30, 2012
A person walking on a sidewalk.

Education Environments Index, Student Survey

Are college campuses working for students? Students spend a large portion of their time working alone. Campuses that prioritize collaborative study space at the expense of individual work are missing the mark.
October 08, 2012
A man and woman in an office.

WPI Analytics

What signals exist within our workplace data? The ability to focus is critical to employee productivity and linked to effective collaboration, learning, and socializing at work.
October 01, 2012
A football stadium with a large crowd with Farmers Field in the background.

Maximizing ROI for Sports Stadium Sponsorships

What strategies will keep stadiums viable? Successful stadium designs engage sponsors early, integrate tech thoughtfully, and deliver a rich fan experience.
July 12, 2012
A person sitting at a desk.

Trends in the Legal Workplace

Will the legal office adapt to new working realities? Next-generation legal workplaces must align with an emerging focus on quality of life and team-based working to maximize performance while managing cost.
April 16, 2012
A room with people and art.

WPI℠ Culture + Identity Module

Does your space reflect your organization’s culture? Expressing brand and culture through workplace design is an opportunity to communicate organizational values and drive employee commitment.
November 30, 2011
A few syringes with white liquid in them.

High-Performance Building Envelopes

What design strategies maximize building envelope performance? Technological innovation alone will not deliver necessary building envelope performance. A mix of passive and active design strategies is necessary.
November 30, 2011
A row of tall buildings.

Mapping Environmental Factors

How can we translate climate data into actionable insights? We designed a new approach to leverage climate data and analytic tools into actionable design guidelines.
November 30, 2011
A group of people in a room with computers and people.

Aviation Performance Index

Which airport spaces drive positive travel experiences? The quality of restrooms, security checkpoints, and baggage claim have a significant impact on overall airport satisfaction.
November 30, 2011
A group of people sitting at tables in a room with glass walls.

Activity Analysis

Is your work environment aligned with employee behavior? Understanding current workplace usage patterns is an opportunity to better align space with employee needs and work patterns.
November 30, 2011
A group of people in a room.

The Dynamics of Place in Higher Education

Are educators and students on the same page? Students and educators agree that education space needs to foster effective engagement to be successful.
May 18, 2011
A group of people sitting outside.

Open Spaces

What is the commercial value of open space? Property owners, developers, and investors are willing to pay a premium for proximity to urban open space—at least 3% for the majority of survey respondents.
March 07, 2011
A close-up of a building.

Building Environment Impacts from Pending CO2 Legislation

How could CO2 legislation shift the building industry? As CO2 legislation becomes increasingly stringent, carbon is emerging as the performance metric of choice and shifting the conversation toward life-cycle efficiency.
November 30, 2010
Diagram, engineering drawing.

Network L.A. Transit

Does Los Angeles have a public transit future? To counteract L.A.’s car identity, creative public transportation needs to leverage technology to tailor a personal experience for each user.
January 01, 2010
A woman walking in a room with white chairs and a black wall.

Hospitality Sustainability Study

Can hotels afford to ignore sustainability? Utility costs were growing significantly faster than other operating expenses, and faster than hotel revenue.
November 30, 2009
A person standing in a room with many vases and lamps.

Trends & Their Impact on Hospitality Design

Is the hospitality industry aligned with consumer needs? Consumer expectations have shifted from a desire for more to a desire for authenticity and value—successful hoteliers are following suit.
November 30, 2009
A group of people sitting in a room with a laptop and a projector screen.

The 2008 U.S. & U.K. Workplace Surveys

Do top-performing companies work differently? Successful companies provide workplaces that value and support all activities critical to knowledge work today— focusing, collaborating, learning, and socializing.
October 23, 2008
People sitting at a table.

WPI℠ Tool Development

Can employee data drive workplace strategy? Measuring the performance of the workplace across a variety of functional and experiential factors uncovers opportunities to improve employee productivity and engagement.
November 30, 2007
A building with glass walls and trees.

Faulty Towers

Are developers meeting tenants’ sustainability expectations? Developers and tenants agree that sustainable design is an opportunity to reduce operating costs, yet only a third of developers at the time of this survey believed operating costs were a primary consideration when developing a commercial property.
July 31, 2006
A group of people sitting at a table watching a presentation.

The 2006 U.S. Workplace Survey

How does design drive business performance? High-performance work environments are an opportunity to improve employee productivity, satisfaction, and effectiveness.
July 20, 2006
A group of people sitting at a table.

The 2005 U.K. Workplace Survey

Are poorly designed offices eroding productivity? Over half of UK workers don’t believe their office is designed to support their work or their company’s business.
July 21, 2005
Map.

LATAM Workplace Survey 2017

How well is the Latin American workplace supporting the region’s knowledge workers, and what are the opportunities to improve?
A person drawing a diagram.

Role of Learning Spaces: A Comparative Analysis

We partnered with seven universities to track students transitioning from classrooms to enhanced learning spaces.
A close-up of a server room.

Real Estate Repositioning Strategies

We created a menu of seven key real estate repositioning solutions in New York which can be applied to most markets.
Background pattern.

Leveraging Dynamo to Create Dynamic Facades

Building a parametric, pattern-generating system in Dynamo to save energy and time in building facades.
A person walking on a sidewalk.

Quantifying the Impact of Design on Patient Experience

We leveraged a waiting room redesign opportunity to research areas of improvement.
Timeline.

Measuring the Workplace Value Proposition

We developed three conceptual workplace design scenarios and tested them to understand how varying degrees of open, closed, and flexible workstations affect real estate and employee engagement.
Diagram.

Experience Index: Hospitality

This report explores research findings specific to hotels, identifying factors that matter most for guest experience and how hotels can create memorable customer experiences.
  • Share
    • LinkedIn
    • Twitter
    • Facebook
    • Email
  • Contact
  • Gensler Fact Sheet
  • Guiding Principles
  • Site Map
  • Newsletter
  • Diversity
  • Sustainability
  • Top of page

© 2023 Gensler, All Rights Reserved   Privacy Statement & Cookie Policy   Transparency Statement