Financial Services

Leadership in the industry will focus on training, mentoring, professional development, and onboarding to retain talent.

Leaders are requesting in-person training sessions within their own sites in lieu of going to offsite locations. They are also rethinking on-the-job training and onboarding, especially for recent graduates, by introducing different workplace setups and learning opportunities.

Hybrid work is causing the industry to rethink the definition of a primary seat in the financial workplace ecosystem.

As cost pressures and flexibility demands redefine where and how people work, firms are rethinking primary seats as “workpoints” that can exist anywhere in the building and can be measured based on time used vs. activity. Expanding the workplace ecosystem away from an on-floor single workstation can enable more diverse amenities, provide choice, and make offices hybrid-ready.

Financial service organizations are increasingly transforming their design space guidelines into workplace experience guidelines.

New workplace experiences will combine the highest standards of space design with new service and technology provisions that empower staff to be their most productive. More daily conveniences can range from wellness checks to speakeasy lounges at the office.