TELUS Health Care Centre

Health care is changing. People are more informed and proactive, and they are choosing clinics that offer the same ease and hospitality that they find elsewhere in their lives. They expect their care to be centered around them. TELUS wanted a space that would make health care less intimidating and more human while still offering the latest technology and tools to support long-term wellness. They also wanted to create a space where individuals could collaboratively work towards their health goals.

From the moment patients enter the TELUS Health Care Centre, they’re greeted with warmth. A curved wood-slat wall and digital biophilia create calm instead of clinical coldness. In the Visualization Hub, members see their health data come to life. The immersive MRI Experience replaces fear with wonder, surrounding patients with animated worlds during scans. Natural light, soothing colors, art, and plants make the environment feel restorative, while hospitality touches like personal greetings and interactive screens help every patient feel cared for.

By blending preventative care, research, and technology in a space designed for comfort, TELUS Health Care Centre shifts how people experience their care. Patients feel calmer and more in control during procedures, and health data is presented in ways that are clear and easy to act on. The result is a new kind of clinic that builds trust, strengthens patient connection, and turns routine care into a positive, empowering experience.