A group of people in a room.

Essential Pediatrics

Newton, Massachusetts

A New Model for Holistic Pediatric Care

Hospitality-inspired design transforms Essential Pediatrics’ concierge model into a family-centered environment where comfort, trust, and personalized care shape every visit.
HIGHLIGHTS
  • 4,700-Square-Foot Pediatric Concierge Clinic Designed for Families from Infancy Through Adolescence
  • Multispecialty Polyclinic Model Supports a Range of Needs Under One Roof
  • 7 Exam Rooms, Each Designed with Separate Consultation and Clinical Areas
  • Family Lounge with Library, Play Area, and Beverage Station
  • Inclusive Design Accommodates Patients, Parents, Siblings, Grandparents, and Caregivers at Every Visit
Challenge

Pediatric healthcare extends beyond clinical care, shaping how children and families experience wellness from an early age. Thoughtfully designed environments can ease anxiety, support caregivers, and allow providers to spend more meaningful time building lasting relationships with families. As concierge medicine continues to grow, pediatric practices have an opportunity to create spaces that serve patients from infancy through adolescence while accommodating the needs of parents, siblings, grandparents, and caregivers.

Solution

Essential Pediatrics partnered with Gensler to create a family-centered clinic that reflects the practice’s commitment to personalized care. A family lounge replaces the traditional reception area with a library, play area, beverage station, member support rooms, and stroller parking. Consultation and exam spaces encourage conversation and connection, while a variety of room types accommodate patients from infancy through adolescence and support a broad range of care needs. Warm materials, abundant natural light, and soft, rounded forms create an approachable, calming environment.

Impact

The clinic creates an experience where patients, families, and providers feel supported throughout the care journey. Hospitality-inspired amenities, flexible clinical spaces, and thoughtfully integrated consultation areas prioritize comfort and ease while fostering stronger connections between providers and families. By taking a broader view of pediatric clinic design, Gensler reimagines the care experience as one that supports the entire family.

A group of people sitting in chairs.
A person and a boy sitting on a bench in front of a window.
A girl running in a hallway.
A person and a child in a room with a white table and a person sitting at a desk.
Areas of Expertise
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