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Research & Insight
From Briefing to Experience, Designing Today's Customer Experience Center
For many organizations, from technology to finance to sports teams, Customer Experience Centers (CECs) are the catalyst for developing and fostering...
Our annual look at what’s ahead for design examines how we’ll live, work and play a decade out – in the cities of 2025.
The design of the built environment plays a crucial role in mitigating climate change. Gensler signed the landmark Paris Pledge at COP21, to mark our...
Spec for Tech
Bay Area-developers find themselves in the midst of an attitudinal shift toward the workplace, driven in part by the tech industry and its...
Dialogue 28: The Why and How of the New Workplace
As work blends with life, people give more value to experience. Both cities and work settings are being reshaped as a result.
Roundtable: Work in 2025
How will the world of 2025 impact work and the workplace? Four experts in demographics, economics, transportation, and technology share what they...
Dialogue 27: The transformation of community life
Experience is the new measure of community – not just how well it works, but also how good it feels.
Our 2015 Design Forecast highlights the industry trends that will shape design in the year ahead. They reflect six big topics – urbanization...
World of Leisure:
North America — The West
North America’s still a huge market for leisure—entertainment, retail, hospitality and mixed use. But the form leisure takes reflects local and...
Dialogue 26: Experiencing a world of leisure, one city at a time
Leisure speaks in the language of its city and culture, with a spirit that brings it alive, authentically of its place.
Two recent Gensler research initiatives have harnessed the crowdsourced power of multiple cultural, geographic, and practice-area perspectives on the...
Dialogue 25: Work and the Metropolis
Whatever its location, work today reflects the urbanity of the city. There’s an expectation for vitality, amenity, and spontaneity that gives an edge...
The design of headquarters is an invitation to consider the organization’s future. This is where (and when) the reinvention happens.
The Power to Question
2013 U.S. Workplace Survey
documents the state of the U.S. workplace performance. It’s also a unique lens with which to interrogate
Our 2014 Design Forecast highlights the trends that will shape design in the coming decade. They reflect six big topics – workplace, wellness...
Dialogue 24: Communities in the Future Tense
The fields people enter today and the jobs they take are often completely new. This is why interdisciplinary is the norm at schools and universities...
Dialogue 23: How leisure grabs us with experience
There’s an app for “walkability.” As our smartphones make us more aware of what’s around us, they’re changing how we use our cities. Unraveling the...
What’s ahead for design in 2013? Our newest publication, Gensler Design Forecast, taps the collective intelligence of our global team. Focused on the...
Reimagining Cities / Year 1: Redefining the Town Square
Can the town square be relevant in the 21st century? We can improve our cities by creating vibrant town squares that celebrate urban space and...
Dialogue 22: The Changing Nature of Work
“A revolution in personal empowerment is underway,” The Wall Street Journal proclaimed. “In the marketplace, the largest and most durable...
Dialogue 21: Community
The revolution that swept the workplace and transformed retail has moved on through the gates and doorways of public-serving organizations. As...
Leisure & Lifestyle
We now live in at least two places at once. Plugged into smart devices, we interact with others in volleys of brief text, photos and films taken with...
Design that is informed, purposeful, innovative and compelling requires the rigorous engagement of our clients’ business drivers. This goes to the...
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