Retail

Re-Entry for Retailers: Returning to the Store
BLOG

Re-Entry for Retailers: Returning to the Store

Retailers can start formulating a plan for re-entry that meets consumers' new expectations of the marketplace.

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 3: CULTURA
PODCAST

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 3: CULTURA

In today’s episode of the Gensler Design Exchange podcast, we sit down with EDENS CEO Jodie McLean, El Cielo Hospitality Group Owner and Chef JuanMa...

Creating Meaningful Customer Relationships in the Midst of a Merger
BLOG

Creating Meaningful Customer Relationships in the Midst of a Merger

A merger has a profound impact on the customer experience, but also provides an opportunity to re-focus on what is working for current customers and...

The New Shape of Retail Around the World
DIALOGUE ARTICLE

The New Shape of Retail Around the World

Across the globe, consumers’ tastes vary, but universally, they expect more from their retail environments than just a place to shop.

Is There Still a Difference Between Live, Work, and Play?
DIALOGUE ARTICLE

Is There Still a Difference Between Live, Work, and Play?

As our lives blend together, our spaces need to become more hybrid as well.

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 2: Arte
PODCAST

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 2: Arte

Today, we're peeling back the next layer of La Cosecha to discuss how the space's mindfully curated design and art selection establishes a cultural...

Navigating the Retail Revolution
DIALOGUE ARTICLE

Navigating the Retail Revolution

Successful brands are transforming the retail experience, despite ongoing volatility in the industry.

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 1: Mercado
PODCAST

Experiential Retail & Placemaking: Exclusive Series with La Cosecha + EDENS | Episode 1: Mercado

We are excited to introduce a three-part series on the Gensler Design Exchange podcast in collaboration with EDENS. In this first episode Mercado...

Singles’ Day: From Service to Experience Economy
BLOG

Singles’ Day: From Service to Experience Economy

What started as an informal celebration among Chinese university students has evolved into the single biggest shopping day worldwide — both online...

What’s Missing from the Latin American Retail Experience?
BLOG

What’s Missing from the Latin American Retail Experience?

Local culture is key when it comes to designing 24/7 retail-based destinations.

2019
DESIGN FORECAST

2019

Design Forecast presents a comprehensive look at design around the globe, with over 100 pages of insights, research and industry trends. Register...

Exploring the Practice of Community Placemaking | An Interview with Jennifer Bowen, Augusta Visitor’s Center
PODCAST

Exploring the Practice of Community Placemaking | An Interview with Jennifer Bowen, Augusta Visitor’s Center

Today, Kathleen Allen, brand strategist at Gensler, speaks with Jennifer Bowen, Vice President of Destination Development of the Augusta Convention...

Hacking the Department Store
DIALOGUE ARTICLE

Hacking the Department Store

Owain Roberts, a Design Director at Gensler’s London office, talks us through a vision for the near future.

These 7 Must-See Experiences Are Redefining Shopping
DIALOGUE ARTICLE

These 7 Must-See Experiences Are Redefining Shopping

People want to do more than just shop when they visit a store, and retailers are responding.

Day to Night, and Everything In Between
DIALOGUE ARTICLE

Day to Night, and Everything In Between

To be successful, food & beverage retailers need to become flexible, 24/7 destinations.

The Gensler Experience Index: Retail
DIALOGUE ARTICLE

The Gensler Experience Index: Retail

Design is the “X factor” that engages people and keeps them coming back.

Retail: Any Place, Any Time
DIALOGUE ARTICLE

Retail: Any Place, Any Time

The future store will become a multifaceted destination that’s as flexible as its online counterpart.

Worlds Collide
DIALOGUE ARTICLE

Worlds Collide

As brands blend and the digital merges with the physical, a new type of convergence is defining the built environment.

Experience Index
RESEARCH

Experience Index

The Gensler Experience IndexSM is the result of a multi-year research effort to identify and quantify the factors of design that impact the human...

2017
DESIGN FORECAST

2017

Our newest publication, Gensler Design Forecast builds on the legacy of our Annual Reports to provide an informative guide to the intersection...

Dialogue 30: The<br> Livability<br> Issue
DIALOGUE ISSUE

Dialogue 30: The
Livability
Issue

Livable cities weave community into every aspect of urban life. Learn more in the latest Dialogue.

Experiential ROI
RESEARCH

Experiential ROI

What makes for a positive retail experience?

Measuring Experience
DIALOGUE ARTICLE

Measuring Experience

Gensler researchers take on the challenge: quantifying the value of experiential design.

Roundtable: Living the Transitional Lifestyle
DIALOGUE ARTICLE

Roundtable: Living the Transitional Lifestyle

The embrace of iHumanity is transforming leisure’s categories, blending old and new.