Research & Insight
Gensler Research Institute
Search by Keyword
Board of Directors
Search by Keyword
Latest & Media Contacts
In the Media
Arts & Culture
Aviation & Transportation
Health & Wellness
Planning & Urban Design
Defense & Aerospace
Financial Services Firms
Professional Services Firms
Research & Insight
Is There a Future in Retail Banking? Part II
BankUnited defines itself as a Network Bank by creating a cohesive multifunctional environment that integrates meeting and event space with...
Is There a Future in Retail Banking? Part I
In this retail bank, concierge style service desks allow service professionals to have a one-on-one meeting with clients that feels personalized to...
The Set List: Retail 2018 Trends and Predictions
Editor’s note: this blog is the first in a series discussing trends and insights into the world around us. This post originally appeared in Retail...
San Francisco’s Union Square: From Instamatic to Instagram
Anthony G. Reyes As Herb Caen, San Francisco’s famous columnist once wrote, “It is hard to stay depressed in San Francisco, on a crisp November...
Retail, Dinner and Debate
Omni-channel, digital, branded, augmented-reality. With the retail industry in a constant state of flux and consumer habits that are constantly...
Retail in India: Complex, Contradictory and Full of Opportunity
Mumbai coastline. Photo: Dhurandar. In 2017, retailers in Europe are focusing on accelerating change in the business, while a major retail...
A New Breed of Fast Fashion Experience in Asia
Image: Blackstation. From H&M to Zara, the fast fashion sector has enjoyed rapid growth over the past few years, largely driven by consumer demand...
Changing an Automotive Retail Paradigm
Billed as “the world's first fully-automated, coin-operated car vending machine,” Carvana vending machines are starting to “protrude” from...
Team VHS or Beta? The Battle Over Format Standardization
Amazon Echo (Alexa) In the past, the fight for supremacy of format standardization was usually battled out between two products in a head to head...
The Set List: Rapid Retail When time-strapped consumers want something, they want it straight away.
[©Tobias Zils] Whether in store of online how are retailers trying to keep up with the demands of their impatient customers. Editor’s note: this...
The Set List: Casual Luxury
© Vêtements Fashion Week Paris automne-hiver 2016-2017 Editor’s note: this blog is the tenth in a series discussing trends and insights into the...
The Set List: How Will Brands Use the Internet of Things to Help Customers Engage with Products and Services?
Editor’s note: this blog is the ninth in a series discussing trends and insights into the world around us. Mobile, and increasingly, wearable...
Visual Merchandising: The Silent Salesperson
8Seconds, Shanghai, China. . Editor's Note: This post is part of a series on retail and the customer experience. When I last wrote about my...
Top Retail Trends of Interest 2016
Cadillac House. Photo: Eric Laignel. If 2016 taught us anything, it was that change is inevitable. As we kick off a new year and reflect back upon...
The Set List: The AI Retail Revolution
Editor’s note: this blog is the sixth in a series discussing trends and insights into the world around us. IBM CEO Ginny Rometty’s prediction at...
The Set List: Something Borrowed...
Editor’s note: this blog is the fourth in a series discussing trends and insights into the world around us. I recently bought my first home, a...
What Is Your Brand Saying?
Jonathan Adler NYC These days, digital elements and social media touch points in brick & mortar retail environments are as essential as the interior...
Speak Easy: Hospitality in the Retail Environment
In today’s competitive shopping environment, retailers are taking cues from the Hospitality industry to bring consumers back into stores. This blog...
Retail’s New Normal: Lessons from the International Retail Design Conference
A ping-pong table might seem like a curious addition to a shop that sells handbags, luggage and women’s accessories. But for the SoHo flagship...
Outdoor Retailers Get Hands-On: Trends and Tips for Engagement
Timbuk2 prototype. The outdoor retail industry is consistently on the forefront of creating truly engaging shopping experiences. Leaders in the field...
More Than a Transaction: Reaching Consumers Through Meaningful Experiences
Cadillac House. Photo: Eric Laignel. The need for speed? I get it. We’re so busy with today’s pace of modern life that we typically look for the...
The New Era of Food Halls
City Point Brooklyn - Food Hall Study images. In 2010, an unused basement space at the Plaza Hotel in New York City was converted into a diverse...
The New Automotive Model
Citroën C42 showroom, Paris. On a recent visit to Paris, while strolling down the Champs-Élysées checking out the latest retail shops, the last...
Retail Revival: From High Street to Online
Zara, a successful store in the bricks-and-mortar store in the digital age? Some (notably me) love the idea of shopping. I often head to Oxford...