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Shiseido

Paris, France

A Beauty Headquarters, Reimagined for the French Market

Shiseido’s EMEA headquarters in Neuilly-sur-Seine brings together Japanese and French influences to create a flexible, well-being-centred workplace that unifies the company’s portfolio of global beauty brands.
HIGHLIGHTS
  • Unified Workplace Strategy Bringing Multiple Brands Under One Roof
  • Parisian and Japanese Design Influences Expressed Through Materials and Spatial Planning
  • Four-Floor Workplace Integrating Office, Collaboration, and Specialist Spaces
  • Multiple Treatment Rooms, Makeup Studios, and Fragrance Booths
  • Onsite Café and Social Hub Connecting to an External Terrace
  • Natural Materials and Greenery Inspired by Japanese Gardens
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Challenge

Paris is a global centre for the beauty industry, home to many of the world’s most recognised luxury brands. Within this competitive brand-driven sector, workplaces are evolving to support complex business operations and brand identity. With growing demand for flexible environments, consumer-facing companies are integrating dedicated spaces for specialised functions alongside more traditional work settings. For its first EMEA headquarters, Shiseido, a premier global Japanese beauty company, needed a workplace that would reflect its heritage and bring diverse teams together under one roof.

Solution

Gensler designed Shiseido’s first EMEA headquarters across four floors, combining workspace, collaboration areas, and specialist environments that support the brand’s core business. The design is informed by omotenashi — a Japanese approach to hospitality that is intuitive and quietly attentive. Dedicated spaces, including makeup studios, fragrance evaluation booths, treatment rooms, and training facilities, allow workers to test, refine, and invent. Natural light, greenery, and access to terraces inspired by Japanese gardens provide spaces to reflect and reset.

Impact

The new headquarters supports a more integrated and flexible way of working, enabling teams to collaborate across functions while maintaining spaces for focus and specialist activity. By bringing operational, training, and testing environments into a single location, Shiseido improves efficiency and reduces reliance on external facilities. The workplace also strengthens organisational cohesion, creating a unified environment that supports adaptability and long-term performance across its EMEA operations.

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With this new headquarters, Shiseido EMEA marks a key milestone, creating a workplace that reflects our Japanese heritage, creativity, and collaboration, where Omotenashi shapes a harmonious, high-performing environment that inspires talent and innovation.
—Alberto Noé, President & CEO, Shiseido EMEA & Americas
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Areas of Expertise
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