Professional Services

We partner with professional services firms to transform offices into inspiring magnets for professionals and clients. We help management advisory and legal firms implement immersive, tailored workplace experiences that promote flexibility, productivity, shared purpose, and collaboration.
As space needs continue to evolve, firms have a unique opportunity to rethink their office footprints. The goal is to create environments that strike the right balance between cost-efficiency, cultural alignment, and flexibility — while still delivering an exceptional employee experience.
—Craig O’Halloran, Professional Services leader
INSIGHTS

Professional services firms attract talent by doubling down on top-tier, amenity-rich real estate.

Despite economic uncertainty, law firms, consultants, and other professional services organizations invest in premium spaces to attract the best talent. Given the high cost of space, every square foot delivers value as both a working environment and a client-facing asset. Spaces become hospitality-led destinations designed to reinforce brand and trust.

 

The legal office evolves from workplace to workshop.

As AI redefines entry-level work, firms rethink how space supports connection, co-creation, and mentorship. Wellness and neurodiversity are core infrastructure, while partners are expected to be visible as mentors. The workplace doubles as a learning hub for talent and a stage set for clients. “AI studios” or “legal labs” inside the office work as venues for demos, training, and innovation workshops.

 

Firms invest in carbon tracking and other sustainable details to increase workplace value.

PSF workplaces are judged as much on CO₂ per square meter as on rent per square foot. Smart, AI-enabled HVAC systems and circular fit-out strategies reduce energy use by 10–15% and help firms meet strict embodied-carbon caps.

Mexico City Day Zero project rendering
Design Forecast identifies the trends and design strategies that are shaping the future of the human experience and the built environment. We provide strategic advice, research, and projects from all 33 of Gensler’s practices to help clients prepare for transformational times.
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PROFESSIONAL SERVICES LEADERSHIP
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