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San Francisco International Airport, Terminal 1
San Francisco, California

Aviation

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The Experimental, Experiential Office: What Workplace Can Learn from Retail, Education, and Airports

INSIGHT

The Experimental, Experiential Office: What Workplace Can Learn from Retail, Education, and Airports

Gensler’s workplace leaders share what they’ve learned from helping clients across multiple industries navigate the new workplace ecosystem.

Built to Last: Improving Our Airports With the Bipartisan Infrastructure Law

BLOG

Built to Last: Improving Our Airports With the Bipartisan Infrastructure Law

With the Bipartisan Infrastructure Law criteria for next-generation air traffic control towers and terminals focusing on renewal, carbon neutrality...

2022

DESIGN FORECAST

2022

Design Forecast focuses on design strategies that will define the future of the human experience. With strategic advice, research, and projects from...

Designing an Equitable and Connected Airport Experience for Every Traveler

BLOG

Designing an Equitable and Connected Airport Experience for Every Traveler

As travel resumes, what can airport travelers expect now, and what's next? In this episode of the Gensler Design Exchange podcast, four Gensler...

Design Forecast 2022: Aviation

INSIGHT

Design Forecast 2022: Aviation

The aviation industry has been grappling with uncertainty, but it has invested in changes that will further transform the passenger experience...

Delivering the Future at Pittsburgh International Airport

BLOG

Delivering the Future at Pittsburgh International Airport

COVID-19 has exposed the need to think about air terminals as open, porous environments instead of sealed, secure boxes designed only for the...

How the New SFO Terminal Reflects the Needs of Travelers Post-Pandemic

BLOG

How the New SFO Terminal Reflects the Needs of Travelers Post-Pandemic

San Francisco International Airport's (SFO) Harvey Milk Terminal 1 already was undergoing a complete transformation long before the advent of...

High-Tech, Low-Touch: Renavigating the Airport Customer Journey

BLOG

High-Tech, Low-Touch: Renavigating the Airport Customer Journey

Long airport lines aren’t just an inconvenience — they erode passenger confidence. Now, more than ever, airports must reinvent themselves for a more...

Reimagining the Airport as the New Town Square

BLOG

Reimagining the Airport as the New Town Square

As passenger behaviors evolve and people seek more opportunities for connections and places to experience local culture, the airport will no longer...

Airports: Looking Beyond the Return

INSIGHT

Airports: Looking Beyond the Return

Gensler’s Aviation leaders explore the latest aviation trends and strategies that will drive airport design in a post-pandemic world and offer a more...

The Resurgence of Small- to Mid-Size Airports

BLOG

The Resurgence of Small- to Mid-Size Airports

Here are some strategies we’ve developed that cities and airports can use to revitalize their facilities in the post pandemic world.

How Airport Design Can Restore Passenger Confidence

BLOG

How Airport Design Can Restore Passenger Confidence

To get people flying again, the aviation industry needs to restore passenger confidence in the airport as an environment that protects passenger...

It’s Time to Rethink Signage and Wayfinding for Transportation Hubs

BLOG

It’s Time to Rethink Signage and Wayfinding for Transportation Hubs

Fast forward to when you’re ready to take your next flight. When that day comes, what’s it going to take to make you feel safe?

Airports Are Facing a New Reality

BLOG

Airports Are Facing a New Reality

In the wake of the COVID-19 pandemic, we’re thinking about what airports can do to save the air travel industry and regain passenger trust.

Understanding Airports through Social Data

RESEARCH

Understanding Airports through Social Data 

Investigating opportunities to improve airport experience from user feedback.

How Do We Accommodate Traveling Service Animals?

BLOG

How Do We Accommodate Traveling Service Animals?

In order to make travel more accessible for all passengers, airports are required to provide relief areas for use by service animals. The definition...

Keep it Moving: New Technologies at the Airport Curbside

BLOG

Keep it Moving: New Technologies at the Airport Curbside

The disruptive impact that Transportation Network Companies and app-based rides have had on airport curbsides has been significant. While companies...

How Will Biometric Screening Change the Airport Environment?

BLOG

How Will Biometric Screening Change the Airport Environment?

Fueled by science fiction, biometric screening has long been associated with a futuristic society. Today, governmental agencies, airlines, and...

What makes a world-class airport?

BLOG

What makes a world-class airport?

Gleaming new terminals are rising in next-generation cities across the globe; and with these come growing expectations of the airport experience. To...

Airports without Waiting?

RESEARCH

Airports without Waiting?

What’s next for airport terminal design and planning? Keeping passengers moving is key for tomorrow’s airport—waiting will be a thing of the past.

Aviation Performance Index

RESEARCH

Aviation Performance Index

Which airport spaces drive positive travel experiences? The quality of restrooms, security checkpoints, and baggage claim have a significant impact...

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