Healthcare

5 Strategies for Converting Retail and Office Space into Ambulatory Surgery Centers
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5 Strategies for Converting Retail and Office Space into Ambulatory Surgery Centers

Leveraging spaces that historically have been retail or office provides an opportunity to expand services offered and reach where consumers are...

Design Forecast 2022: Healthcare
INSIGHT

Design Forecast 2022: Healthcare

The healthcare industry is creating new experiences and interactions between patients, caregivers, and technologies that will enable healthcare...

Using Design Technology to Evolve Outpatient Healthcare Delivery
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Using Design Technology to Evolve Outpatient Healthcare Delivery

As providers consider the future of their outpatient facilities, the ability to consider a range of design alternatives quickly and at scale is...

2022
DESIGN FORECAST

2022

Design Forecast focuses on design strategies that will define the future of the human experience. With strategic advice, research, and projects from...

Why is the Outlook on Telehealth So Complicated?
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Why is the Outlook on Telehealth So Complicated?

Telehealth was at the forefront of healthcare consults during the pandemic, but we’re not hearing enough on lessons learned.

How Architects and Designers Can Continue to Prioritize Inclusivity in 2022
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How Architects and Designers Can Continue to Prioritize Inclusivity in 2022

Roger Smith and Lisa Cholmondeley, co-directors of Gensler’s Center for Research on Equity and the Built Environment, talk about designing for...

Reflecting on the First Year of Black Lives and Design Grants
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Reflecting on the First Year of Black Lives and Design Grants

Gensler’s Black Lives and Design grants fund research dedicated to addressing systemic racism, unconscious bias, and social justice.

Building Trust: Black Experiences in Healthcare
RESEARCH

Building Trust: Black Experiences in Healthcare

We investigate the drivers of mistrust in Black communities regarding healthcare and outline how to build trust going forward.

Rethinking Longevity in an Age-Inclusive World
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Rethinking Longevity in an Age-Inclusive World

Here are five strategies for reimagining longevity in an age-inclusive world.

Outpatient Healthcare Experience Index
RESEARCH

Outpatient Healthcare Experience Index

A study from the Gensler Research Institute explores how consumer expectations of the healthcare experience are evolving and the implications for the...

3 Ways to Rethink the Outpatient Healthcare Experience
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3 Ways to Rethink the Outpatient Healthcare Experience

We’ve delivered a new national study on outpatient care — and here’s how we’re approaching things differently.

How D.C.’s Community of Hope Family Health and Birth Center Supports Black Women
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How D.C.’s Community of Hope Family Health and Birth Center Supports Black Women

Birth centers offer a promising way to level the playing field for low-income women and women of color.

Digital Transformation of Healthcare Design
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Digital Transformation of Healthcare Design

Technology for health and healthcare is being woven into our daily lives, and health is now solidly “digital first.” Here are four fundamental...

Where Have All the Patients Gone? The Art and Soul of Recapturing Lost Treatment Volume
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Where Have All the Patients Gone? The Art and Soul of Recapturing Lost Treatment Volume

The healthcare delivery sector is suffering from financial losses associated with lower patient volumes throughout the pandemic as well as patients...

Return Strategies Must Prioritize Mental Health and Resilience
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Return Strategies Must Prioritize Mental Health and Resilience

As organizations all over the world resume activities, their employees and guests are carrying an emotional weight.

Toward Humane Healthcare: Emotional Considerations in Regaining Patient Trust
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Toward Humane Healthcare: Emotional Considerations in Regaining Patient Trust

The healthcare experience is personal, so we must consider and design for the wide range of emotions, fears, mistrust, and trauma that impact...

Transitioning to a Virtual World of Health & Wellness
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Transitioning to a Virtual World of Health & Wellness

The landscape of virtual care has leapt ahead a decade or more amidst the current health crisis, and it is creating a massive shift in operations at...

How to Design Hospital-Ready Hotels
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How to Design Hospital-Ready Hotels

The current pandemic has proven that hotels can play a variety of essential roles in times of crisis.

Cities and the Public Health: Our New Challenge in Urban Planning
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Cities and the Public Health: Our New Challenge in Urban Planning

Dense cities remain our best bet for providing opportunities and connections — if they’re designed to support residents’ wellness.

The Pandemic’s Lasting Effect on Our Healthcare System
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The Pandemic’s Lasting Effect on Our Healthcare System

After this crisis, we won’t return to business as usual. What should we consider as the new normal for healthcare systems?

Redefining Wellness in the Face of Pandemic
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Redefining Wellness in the Face of Pandemic

The COVID-19 crisis is causing us to redefine all our work around the concept of wellness and re-examine the importance of resilience.

Designing Healthcare for Surge Capacity
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Designing Healthcare for Surge Capacity

We need health and wellness systems that continue to give people more choice and we need those systems to flex and respond to pandemics like COVID-19.

Psycho-oncology: An intersection of design, medicine & the mind in healing
PODCAST

Psycho-oncology: An intersection of design, medicine & the mind in healing

Receiving a cancer diagnosis can be one of the most stress-inducing events in a person's life. That's why researchers at the Aquilino Cancer Center...

Designing Intergenerational Communities
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Designing Intergenerational Communities

In partnership with the Milken Institute's Center for the Future of Aging, Gensler teams from Los Angeles and Washington, DC created speculative...

Hospitals in an Age of Climate Change: Can They Survive the Storm?
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Hospitals in an Age of Climate Change: Can They Survive the Storm?

In the face of extreme weather events, we must plan and design healthcare facilities that can assure quality care even when other basic...

Healthcare Providers Take Note: Every Space is a Healthy Workspace
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Healthcare Providers Take Note: Every Space is a Healthy Workspace

As more organizations provide active, healthy workplaces, healthcare providers are following suit and discovering how a well-performing workplace can...

Hospitals Are Moving Into Their Communities
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Hospitals Are Moving Into Their Communities

In the healthcare industry, provider loyalty no longer comes from proximity alone. Thanks to a global trend of digitalization and increasingly...

Creating Space for Mental Health Conversations in the Workplace
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Creating Space for Mental Health Conversations in the Workplace

Work can be both a source of — and a relief from — the stresses of modern life.

Check Up From the Neck Up: Sound Health | An interview with Yoko Sen, Sen Sound
PODCAST

Check Up From the Neck Up: Sound Health | An interview with Yoko Sen, Sen Sound

In honor of Mental Health Awareness Month, we bring you a special episode focused on the impact of sound in health and wellness. In this episode...

Designing Intergenerational Communities
RESEARCH

Designing Intergenerational Communities

Building upon our BoomTown framework to understand the essential elements for multigenerational communities.

A Model for Ambulatory Care Clinics
RESEARCH

A Model for Ambulatory Care Clinics

We reimagined how to engage healthcare consumers to reshape care and communities.

Social Design, Creative Spaces, and the Future of Healthcare
DIALOGUE ARTICLE

Social Design, Creative Spaces, and the Future of Healthcare

From drop-in clinics to virtual visits, healthcare has become more convenient and accessible.

City of Hope Honors Gensler With Spirit of Life Award
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City of Hope Honors Gensler With Spirit of Life Award

City of Hope Honors Gensler With Spirit of Life Award

Building Boomtown
RESEARCH

Building Boomtown

Are today’s communities prepared for our rapidly growing, healthy, and savvy aging population?

S1E6 - How to Create a Successful Organizational Culture, with Tim Chafin
PODCAST

S1E6 - How to Create a Successful Organizational Culture, with Tim Chafin

When strategic healthcare planning and design thinking intersect, healthcare organizations set the framework for success in community caregiving...

S1E5 - How Design Helps Health Systems Move from Sick Care to Health Care, with Paula Widerlite
PODCAST

S1E5 - How Design Helps Health Systems Move from Sick Care to Health Care, with Paula Widerlite

“Sick care” refers to the emphasis that health care has traditionally focused on treating symptoms and illnesses instead of promoting whole patient...

S1E4 - Using Generative Design to Promote Health with Mark Rowe
PODCAST

S1E4 - Using Generative Design to Promote Health with Mark Rowe

In the latest episode of the Gensler Design Exchange, Tama Duffy Day, Gensler’s Firmwide Health & Wellness Practice Area Leader, talks to Dr. Mark...

S1E3 - What Does the Health Care System of Tomorrow Look Like? (Franziska Moeckel)
PODCAST

S1E3 - What Does the Health Care System of Tomorrow Look Like? (Franziska Moeckel)

In this episode, Tama Duffy Day invites Franziska Moeckel, an Assistant Vice President at the Inova Center for Personalized Health in Falls Church...

S1E2 - Rethinking Patient-Centered Design with Michael Crawford
PODCAST

S1E2 - Rethinking Patient-Centered Design with Michael Crawford

In this second episode of the Gensler Design Exchange, Tama Duffy Day, Gensler’s Firmwide Health & Wellness Practice Area Leader, speaks to Unity...

S1E1 - The Future of Healthcare Design with Jennifer Fink
PODCAST

S1E1 - The Future of Healthcare Design with Jennifer Fink

For the Gensler Design Exchange podcast’s inaugural episode, Tama Duffy Day (Gensler’s Firmwide Health & Wellness Practice Area Leader) interviews...

Healthcare and Its Communities
DIALOGUE ARTICLE

Healthcare and Its Communities

Why the future of health and wellness is human-centric and localized.

A Restroom for Everyone
BLOG

A Restroom for Everyone

We documented the historical, political, legislative, and cultural impacts of designing gender-inclusive restrooms; and to identify best practices...

Testing the Validity of Exam Room Design
RESEARCH

Testing the Validity of Exam Room Design

How do you arrive at an optimal exam room design?

Rethinking the Binary Restroom
RESEARCH

Rethinking the Binary Restroom

How can we design restrooms to be safe, comfortable, and inclusive?

A Breath of Fresh Air
RESEARCH

A Breath of Fresh Air

Exploring opportunities to address air pollution via design and architecture.

An Easier Hospital
RESEARCH

An Easier Hospital

Simplifying the patient experience in healthcare environments.

The Hospital Left Behind
RESEARCH

The Hospital Left Behind

An investigation into the creative re-use of aging hospitals.

Retail Health, Retail Medicine and the New Healthcare Experience
BLOG

Retail Health, Retail Medicine and the New Healthcare Experience

Retail health is emerging as a means for delivering quality, convenient care to millions of consumers; it’s also model for healthcare systems to...

Design for Active Aging
RESEARCH

Design for Active Aging

Can design better support today’s active aging population? Today's aging population is anything but traditionally senior.

Healthcare’s Future: Medicine With You in Mind
DIALOGUE ARTICLE

Healthcare’s Future: Medicine With You in Mind

A revolution in healthcare is under way. This reflects a growing ability to leverage digital connectivity to gather, consolidate and analyze health...

Quantifying the Impact of Design on Patient Experience
RESEARCH

Quantifying the Impact of Design on Patient Experience

We leveraged a waiting room redesign opportunity to research areas of improvement.