Hospitality

U.S. Hospitality Pulse Survey 2020
RESEARCH

U.S. Hospitality Pulse Survey 2020

Investigating how the hospitality industry can evolve to respond to the COVID-19 pandemic.

3 Ideas Hotels Should Consider as They Welcome Back Guests
BLOG

3 Ideas Hotels Should Consider as They Welcome Back Guests

3 Ideas Hotels Should Consider as They Welcome Back Guests

The Near Future of Casino and Gaming Design
BLOG

The Near Future of Casino and Gaming Design

Here are some insights that could have implications for gaming environments in Las Vegas and around the nation.

What Matters Most for Hospitality in Asia Pacific and the Middle East?
BLOG

What Matters Most for Hospitality in Asia Pacific and the Middle East?

These are difficult times, but travel will resume and we recognize that great hotels not only anticipate market changes, but they are also able to...

The Future of Dining Out
BLOG

The Future of Dining Out

Here are six considerations for restaurant and bar owners in an era of new consumer expectations.

How to Design Hospital-Ready Hotels
BLOG

How to Design Hospital-Ready Hotels

The current pandemic has proven that hotels can play a variety of essential roles in times of crisis.

How Will Hotels Rebound from COVID-19?
BLOG

How Will Hotels Rebound from COVID-19?

Seven key considerations that will change how we travel and experience hotels.

Dialogue 35: TRANSFORMING THE URBAN EXPERIENCE THROUGH DESIGN
DIALOGUE ISSUE

Dialogue 35:
TRANSFORMING
THE URBAN EXPERIENCE
THROUGH DESIGN

TRANSFORMING THE URBAN EXPERIENCE THROUGH DESIGN As cities continue to grow, designers are stepping in to create experiences that connect people to...

Today's Travelers Are Looking for All New Hotel Experiences
DIALOGUE ARTICLE

Today's Travelers Are Looking for All New Hotel Experiences

Hotels are appealing to next-gen travelers with boutique brands, coworking spaces, and multimodal lobbies.

Is There Still a Difference Between Live, Work, and Play?
DIALOGUE ARTICLE

Is There Still a Difference Between Live, Work, and Play?

As our lives blend together, our spaces need to become more hybrid as well.

2019
DESIGN FORECAST

2019

Design Forecast presents a comprehensive look at design around the globe, with over 100 pages of insights, research and industry trends. Register...

Creating Unique Experiences a Focus at Latin America Hotel and Resort Expansion Summit
BLOG

Creating Unique Experiences a Focus at Latin America Hotel and Resort Expansion Summit

With an ever-expanding blur between travel for business or leisure, the most successful travel destinations will be those who develop distinct...

Amenities in the Age of Experience
BLOG

Amenities in the Age of Experience

In a market saturated with experiences, our clients across all industries are constantly reinventing themselves to meet the fast and furious demands...

You Are Beautiful: Dining by Design
BLOG

You Are Beautiful: Dining by Design

For the 22nd installment of DIFFA New York’s Dining By Design, design firms across the city mobilized to produce 23 carefully curated dining...

Dialogue 33: DESIGNING CITIES FOR PEOPLE
DIALOGUE ISSUE

Dialogue 33: DESIGNING
CITIES
FOR PEOPLE

DESIGNING CITIES FOR PEOPLE No matter how you look at cities, people are always at the center. For that reason, we believe that human experience is...

Reimagining the Hotel Lobby as a Vibrant Social Hub
BLOG

Reimagining the Hotel Lobby as a Vibrant Social Hub

Many of today’s travelers spend more time in the lobby than in their rooms — and, with a mix of hotel guests and locals, today’s lobby feels more...

Dialogue 32: LIFESTYLE AND THE FUTURE OF CITIES
DIALOGUE ISSUE

Dialogue 32: LIFESTYLE
AND THE FUTURE
OF CITIES

In this issue of Dialogue, we focus on the lifestyle sector and explore the role of convergence, experience, and placemaking in reshaping cities...

How Authenticity and Locality Shaped The Four Seasons Hotel Kuwait at Burj Alshaya
DIALOGUE ARTICLE

How Authenticity and Locality Shaped The Four Seasons Hotel Kuwait at Burj Alshaya

The Four Seasons Hotel Kuwait at Burj Alshaya brings a new level of luxury to Kuwait City’s skyline, yet it has a distinctly Kuwaiti feel.

The Gensler Experience Index: Hospitality
DIALOGUE ARTICLE

The Gensler Experience Index: Hospitality

Design is a key differentiator between a good experience and a great one.

Redesigning the Guest Experience
DIALOGUE ARTICLE

Redesigning the Guest Experience

citizenM is enabling its hotels to meet guests’ changing expectations.

Hospitality with a Human Touch
DIALOGUE ARTICLE

Hospitality with a Human Touch

Hotels are embracing authenticity, curation, and personalization to attract guests.

Worlds Collide
DIALOGUE ARTICLE

Worlds Collide

As brands blend and the digital merges with the physical, a new type of convergence is defining the built environment.

Narrative-Driven Design: Incorporating Storytelling into the Design Process
RESEARCH

Narrative-Driven Design: Incorporating Storytelling into the Design Process

Investigating how to successfully integrate storytelling into the design process.

Experience Index
RESEARCH

Experience Index

The Gensler Experience IndexSM is the result of a multi-year research effort to identify and quantify the factors of design that impact the human...

Vacation in 3G
RESEARCH

Vacation in 3G

Investigating the behavioral drivers of multi-generational travelers and examining the shifts in the hospitality industry.

The Airbnb Effect
RESEARCH

The Airbnb Effect

A deep dive into the history of Airbnb, its impact on the hospitality industry, and the regulations that shape its future.

The Sleep Set 2016
PUBLICATION

The Sleep Set 2016

Gensler along with four other design firms will be participating in the Sleep Set design competition. Every year, participants are given a theme...

Travel Gets Hospitable
DIALOGUE ARTICLE

Travel Gets Hospitable

Airlines are taking cues from urban hotels. And airport hotels are going upscale.

Measuring Experience
DIALOGUE ARTICLE

Measuring Experience

Gensler researchers take on the challenge: quantifying the value of experiential design.

Experience Index: Hospitality
RESEARCH

Experience Index: Hospitality

This report explores research findings specific to hotels, identifying factors that matter most for guest experience and how hotels can create...