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Explore insights and opinions from Gensler's global thought leaders on how design is responding to a changing world as we reimagine the future. Subscribe to our dialogue now newsletter to get weekly updates in your inbox.
The Internet of Places: How Will Web3 Transform the Built Environment?
See how new tech trends in AI, VR, and Web3 will transform the built environment.
March 29, 2023
Gensler Voices: Mohammed Mushaikh on Perseverance in Pursuit of Your Goals
We asked Mohammed Mushaikh, a designer in Gensler’s Riyadh office, to reflect on how architecture and design can drive equitability and inclusivity in our communities.
March 28, 2023
(Re)Shaping the Future of Financial Services Firms in London
Here are three meta trends that will continue to shape the financial services workplace and drive change for business and corporate real estate.
March 23, 2023 | By Adam Phillips
What Gensler’s Mexico Workplace Survey Reveals About Why Employees Are Returning to the Office
Gensler’s Mexico Workplace Survey uncover which spaces and experiences are most effective in supporting employees.
March 22, 2023 | By Francesca Poma-Murialdo, Daniel Alvarado
Gensler Voices: Lina Ayala on the Power of Mentorship in Her Career
Lina Ayala, residential practice area office leader for Gensler Sydney, chats about the role that her mentor and international opportunities have had on her career.
March 21, 2023
Future-Prepping Your Business in an Uncertain World
Our world is full of unknowns. What can we do about it? “Futures” (or future-casting) are another way to think about and plan for what might be coming next.
March 20, 2023 | By Carolyn Weiss
Younger Generations Work Differently. What Does This Mean for the Future Workplace?
It is crucial to understand generational differences to support a productive and engaged workforce.
March 16, 2023 | By Janet Pogue McLaurin
Gensler Voices: Dijana Dejanovic on the Importance of Inclusivity in Strengthening Design
We sat down with Dijana Dejanovic, from our Gensler London office, to discuss the future of architecture and design and how diverse backgrounds elevate the design experience.
March 16, 2023
Does Your Old Building Have More Potential Than You Think?
By optimizing the strong foundation of older assets with strategic design interventions, existing office buildings may have more transformative potential than expected.
March 15, 2023 | By Cayla McElwee, Kajal Patel, Erin Saven
Listening vs. Prescribing: Understanding How Students Perceive Education Spaces Today
To design schools where students feel like they truly belong, it is critical to hear directly from the students about their lived experiences.
March 13, 2023 | By Margot Kleinman
Designing Innovative Pathways to Affordable Housing in Los Angeles
Gensler's Roger Sherman discusses affordable housing pathways, multigenerational living, co-living solutions, and more.
March 10, 2023
The Future of Travel? Start With the Future Traveler.
To be truly inclusive, airports must address a diversity of passenger and employee needs.
March 09, 2023 | By Jennie Santoro, Melissa Mizell
The EV Revolution — And Why Charging Stations Are So Critical
Gensler’s mobility and aviation experts discuss what’s next for electric vehicles, EV charging stations, and more.
March 08, 2023
Trends to Watch Shaping the Future of Urban Mobility
Gensler’s research, planning, and transportation experts discuss how residents’ mobility experiences, opinions, and preferences are shaping how cities are planned and built.
March 07, 2023
Libraries Are Crucial Social Infrastructure for the 20-Minute City
Once known solely as places for books, libraries are pivoting and adapting to adopt new roles in society.
March 03, 2023 | By Elaine Asal, Christopher Rzomp, Al-Jalil Gault
An Opportunity to Unlock Value for Underutilized Assets: Office Conversions for Senior Living
In the race to convert vacant office buildings, developers should consider senior living.
March 01, 2023 | By Michael Hendershot
Housing Affordability and Homelessness in Los Angeles: A Conversation With Roger Sherman
Gensler's Roger Sherman discusses housing affordability, homelessness, and innovative solutions for reform.
February 28, 2023
Revitalizing, Reinventing & Rethinking Downtown San Francisco: A Conversation With Mayor London Breed
Here are six key takeaways from Gensler's discussion with San Francisco Mayor London Breed and panelists on how we can revitalize downtown San Francisco.
February 27, 2023 | By Amy Campbell, Doug Zucker, Holly Arnold
What Gensler’s Canadian Workplace Survey Reveals About the New Priorities for Office Design
Gensler's Canada Workplace Survey 2022 survey finds that the office will remain a critical part of the work ecosystem, but there are some challenges.
February 23, 2023 | By Annie Bergeron, Kevin Katigbak
3 Leadership Disconnects Around Supporting a Culture of Innovation
So you think you’re supporting a culture of innovation within your organization? Here are three disconnects to look out for.
February 22, 2023 | By Lis Russo, Amanda Ramos
Why Embedding Inclusive Design From Start to Finish Is Critical
The journey towards an inclusive design outcome must start by engaging those for whom the design is intended.
February 17, 2023 | By Gail Napell, Melany Park, Jennifer Ellis-Rosa
Investing in Lifelong Learning Experiences to Reenergize our Workplaces
As a process, lifelong learning hasn’t translated itself into our culture or manifested itself in our everyday lives.
February 17, 2023
How Office-to-Residential Conversions Could Revitalize Downtown San Francisco
One of the easiest ways to create diversity in office-centric downtowns is to convert office buildings to other uses. Residential is an obvious choice.
February 16, 2023 | By Amy Campbell, Holly Arnold, Doug Zucker
3 Surprises Impacting the Return to the Office
Our workplace research uncovered three surprising truths impacting the new role of the office, and what might bring workers back.
February 13, 2023 | By Janet Pogue McLaurin
Building Buzz: Strategies for Energizing the Workplace
How do you design for “buzz” in the workplace — that intangible phenomenon that bridges the anticipation of coming into work with the experience once you’re there?
February 09, 2023 | By Brian Stromquist
What Is WiredScore and What Does It Mean for Your Building?
In a highly competitive market, building owners should consider implementing a more robust digital infrastructure through the global standard for technology in buildings.
February 09, 2023 | By Duncan Jack
No Single Solution Will Save Cities. Three Just Might.
By focusing on the interconnected issues of reimagined workplaces, attainable housing, and safe and accessible transportation, we can help cities reach vibrant new heights.
February 08, 2023 | By Andy Cohen
From College Playoffs to the Super Bowl: How Can We Reimagine Live Sports Experiences?
As sports fans journey back to stadiums and arenas, what are their new expectations for game day experiences? Gensler’s Sports Experience Survey offers insights.
February 08, 2023 | By Andrew Jacobs, Michelle DeCurtis
Bridging the Gap Between Theory and Practice: Lessons From U.K. Architectural Apprentices
For the U.K.’s National Apprenticeship Week 2023, we spoke with Gensler London’s graduated apprentices about their journeys.
February 08, 2023
Destination Aldgate: Reinventing London's Central Business District
Straddling two boroughs in London, the Aldgate Connect Business Improvement District has experienced rapid growth of both commercial and residential development over the last decade, but the public realm and streetscape have not been able to keep pace with this wide-ranging transformation. Here's how we developed a strategic vision to address these challenges and bring out the area's distinct identity.
February 07, 2023 | By Michaela Winter-Taylor
From Vacancy to Vibrancy: Reimagining the Future of Downtown San Francisco
We look at a new vision for downtown San Francisco: a central business district transformed into a vibrant, sustainable, and resilient mixed-use neighborhood.
February 06, 2023 | By Amy Campbell, Holly Arnold, Doug Zucker
10 Spaces That Are No Longer Optional to Create a Great Workplace Experience
What amenities can bring people back to the office? Here are 10 spaces that have the greatest impact on workplace effectiveness and experience.
February 06, 2023 | By Janet Pogue McLaurin
Creating Spaces That Evoke Joy Through Immersive Design
How can physical spaces evoke joy? Design needs to incorporate multiple characteristics and fully engage our senses to be considered an immersive experience.
February 03, 2023 | By Jaimelynn Shah
Getting to the ‘S’ and the ‘G’ in ESG Through Design
Designing for the ‘S’ (Social) and fueling the impact of the corporate ‘G’ (Governance) in ESG can help realize positive, measurable outcomes in the community.
February 02, 2023 | By Stacey Olson
Unlocking Hidden Value: How Cities and Developers Are Partnering to Turn Vacant Offices into Residential
Vacant office spaces are a burden for cities and developers — occupying valuable real estate but not providing the same kind of economic value. Here’s how to convert vacant office buildings into new housing.
January 31, 2023 | By Duanne Render
3 Ways the Most Innovative Companies Work Differently
As office workers are returning to the office, we wanted to know: do Innovators work differently, and do they value the office differently?
January 30, 2023 | By Janet Pogue McLaurin
Airports Can’t Stop. Here’s How to Keep them Functional During Construction.
We share fresh optimism and new ideas about how to improve the airport construction process moving forward. It starts, of course, with what travelers experience as they pass through an airport with ongoing construction.
January 25, 2023 | By Matthew Johnson, Benton Rudolph, Tim Hudson
Trends to Watch Shaping the Future of ESG
Gensler’s Climate Action & Sustainability leaders discuss the trends and challenges they are seeing as clients lay out ESG goals — and how those trends affect the way we design.
January 24, 2023
Debunking Three Myths About Designing for Older Adults
As part of a Gensler research initiative, we embarked on a study to learn more about the attitudes and living preferences of independent adults over age 55.
January 24, 2023 | By Tama Duffy Day, Nicolas Swaner
As We Return to the Workplace, It’s Not the Same — What Works? What Doesn’t?
An effective, well-designed workplace can impact the overall work experience. Here's a look at what's working — and what's not — as we return to the office.
January 23, 2023 | By Janet Pogue McLaurin
How Can Companies Leverage the Sublease Market to Gain Access to Prime Office Space in Downtown Toronto?
With companies reevaluating how to meaningfully reengage with the workplace, many enticing opportunities are appearing on the sublease market in the Greater Toronto Area.
January 23, 2023 | By Annie Bergeron, Kevin Katigbak
Nature + Nurture in the Inclusive Workplace
As tech companies plot their partial return to the workplace, some are ready to embrace our latest challenge: How we take insights from the past two years and use them to design joyful, inclusive work environments?
January 23, 2023 | By Brian Stromquist
Using Algae to Offset the Carbon Cost of Data Centres
Data centres use about 1% of the planet’s electricity and are responsible for about 0.25% of the world’s carbon footprint. What if there were a way to capture those carbon emissions within the building itself?
January 20, 2023 | By Matt Redding, Joost Lansbergen
8 Trends to Watch: Economic Headwinds Will Help Us Focus on What We Value
We need to let post-pandemic workplace patterns and attitudes evolve while planning for future flexibility, nuance, and performance. Here are eight trends that will be shaped by what we value.
January 20, 2023 | By Nayan Parekh
Marriott International Provides a Model for the Workplace of the Future With Their Hospitality-Infused Global Headquarters
Marriott’s reimagined global headquarters fuses hospitality and workplace design to draw people back to the office with a work experience that captures the energy and ambiance of a vibrant hotel.
January 18, 2023 | By Jordan Goldstein, Ty Breland
How the Future of Work Is Influencing Workplace Design
While workplace design changes incrementally, the past few years have radically transformed our expectations of an office. Rather than designing for what’s required, we’re designing for what’s possible.
January 18, 2023 | By Robin Klehr Avia
The Rise and Fall of the Corner Office: Does Status Still Matter in Workplace Design?
Since social status has been linked in the past to employee engagement and job satisfaction, it could be an interesting tool to revisit to attract people back to the office.
January 13, 2023 | By Michael O'Neill
Bob Weis, Former President of Walt Disney Imagineering, on Immersive Experiences and the Story of Our Cities and Spaces
Now at Gensler to lead Immersive Experience Design, Bob talks about how physical experiences are connecting people to place in inspiring new ways.
January 12, 2023
How the Flight to Experience Can Unlock Value for Commercial Office Buildings
It’s time to rethink the traditional commercial office building model — by redefining “quality” in office buildings and creating workplaces that foster memorable experiences for today’s tenants.
January 11, 2023 | By Peter Weingarten
What Can Cities Do to Bring People Back to Public Transit?
While most city dwellers feel positively about their city’s public transit system, fewer feel that it provides a great experience. This indicates that transit systems that fulfill basic functions are not doing enough — passengers need more.
January 11, 2023 | By Sofia Song, Stella Donovan
Construction Costs Continued to Climb Through 2022
Construction costs have experienced many disruptive pressures due to the pandemic – from limited labor to stressed supply chains to stubborn inflation pressures. While the industry still finds itself challenged by these pressures heading into 2023, increasing interest rates and the corresponding downward pressure on demand may finally provide some relief.
January 09, 2023 | By Andrew Starr
How Wisp, Gensler’s Space Management System, Helps Workplaces Stay Agile in the New Hybrid Ecosystem
As organizations continue to define the evolving modern workplace, facility managers, real estate executives, and space management system users are reinvigorating the demands of the hybrid office on their everyday duties.
January 05, 2023
Strategy: The Unseen Partner for Workplace Design
Clients are looking for strategic partners to help make decisions about not only real estate portfolios, but how to support talent through new policy language, work point design choices, service design strategies, amenities, and location strategies.
January 05, 2023 | By Sonya Dufner
Trends to Watch: The Future of Cities Relies on Multiuse Districts
As cities undergo massive transformation, Gensler’s Mixed Use & Retail Centers leader and Cities Research leader discuss what’s next for the future of cities and multiuse districts.
January 04, 2023
Trends to Watch: What’s Next for the Future of Workplace and Workplace Design
Clients are experimenting with hybrid work, policies changes, spatial needs, and how to create a workplace that supports what workers need. Here’s what’s next for the future of workplace and workplace design.
January 04, 2023
A Shifting Workplace Paradigm for the New Year
In this time of constant change and challenge, people want to spend their time in environments that maximize the way they live, work, play, and collaborate. Our latest research sheds light on an emerging trend in how people and companies are using their space.
January 03, 2023 | By Diane Hoskins, Andy Cohen
The Trends Defining What’s Next for Stranded Assets and Building Transformation
As owners and developers consider stranded assets — Class B and C office buildings that sit vacant as tenants flock to modern, amenity-rich properties — our leaders discuss what’s next for building conversions.
January 03, 2023
Hot Topics From a Year of Transformation and New Ideas
Now more than ever, people are attuned to the way that physical space shapes experience. As we prepare for what’s to come in the new year, we’re looking back at the topics and ideas that had the biggest impact in 2022.
December 22, 2022
Trends to Watch: Accessible and Inclusive Design Will Draw Workers Back to the Office
Here’s how workplace designers can play a vital role in creating inclusive spaces that are welcoming of all people and all abilities and supportive of employee well-being with the right mix of amenities and spaces.
December 21, 2022 | By Cristina Ziegler
Rethinking Las Vegas, Its Hidden Potential, and Future Promise: A Conversation with Brett Robillard
Brett Robillard, a principal and studio director at Gensler’s Las Vegas office, discusses Las Vegas’ ripe potential for growth and expansion, its many misconceptions, and what a new kind of design thinking can bring to the future development of the city.
December 20, 2022
What’s Next for the Office? Here’s What Corporate Real Estate Executives Say.
Gensler’s survey of CoreNet Global end users aims to understand what CREs are currently implementing or considering across their office portfolio and how plans will impact their real estate footprint.
December 16, 2022 | By Janet Pogue McLaurin
Thinking Outside the City: Why Transforming Stranded Assets Can Unlock Value in the Suburbs
With millennials and young families leaving cities for the suburbs, transforming stranded assets such as office parks and retail malls into mixed use districts is a major opportunity to add value.
December 16, 2022 | By Joseph Brancato
What the Rise of Micromobility Means for the Future of Cities
One trend that emerged from Gensler’s survey of 15,000 residents in 30 cities may change how we navigate urban life: micromobility is more popular than ever before.
December 15, 2022 | By Sofia Song, Stella Donovan
Designing for Social Impact in Our Communities
The Gensler Community Impact Awards celebrate the remarkable achievements of teams across the firm in pro bono, low bono, mentoring, and research projects that align with the Gensler Model of Community Impact.
December 14, 2022
A Holistic Approach to Community Impact in Washington, D.C.
Our Gensler DC Community Impact group focuses its time and resources to improve health and education outcomes in Wards 7 and 8, which are historically disinvested communities east of the Anacostia River. In recent years, we have developed a key partnership with Kelly Miller Middle School, a Title 1 school in Ward 7 serving students grades six through eight, to provide holistic support to the students and their families.
December 14, 2022 | By Meredith Flanagan, Caitlin Parker
The Future Is Mixed Use: How Principles of Mixed Use Design Will Restore Our Communities
Mixed-use projects are pivotal in making our communities more enjoyable and resilient. Here are four principles for creating mixed-use environments that will future-proof real estate.
December 08, 2022 | By Ben Tranel
What Gensler’s Latest City Pulse Says About Sustainable Transportation
What can cities do to promote more sustainable transportation options? Gensler's City Pulse data reveals that it may come down to convenience and cost.
December 07, 2022 | By Sofia Song, Stella Donovan
Experimentation in the Workplace: Adopting a Software Mindset
To deliver a work system that's designed for success in the current hybrid work environment, design teams must adopt a rapid cyclical development approach that builds a deep understanding of changing leadership aspirations, functional needs, and cultural workstyle norms.
December 07, 2022 | By Alfred Byun, Karina Silvester
What Gensler’s Recent U.S. Workplace Survey Reveals About What’s Working — and What’s Not — as Workers Return to the Office
Employees say they need to come into the office more often to maximize productivity. The right mix of experiences could accelerate their return.
December 06, 2022 | By Janet Pogue McLaurin, Anita Grabowska
To Further Your ESG and Carbon Commitments, Start With Signage
When looking for an impactful, actionable, and timely way to move the needle in support of environmental, social, and governance (ESG) and carbon goals, we suggest starting with a fundamental, yet often overlooked tool: signage.
December 05, 2022 | By Alex Burkholder, Peter Muller
Activating a Former Gas Station as a Community-Forward Urban Retreat
When the Denver Beer Company approached us to design a new restaurant, ice creamery, and beer tasting room, the concept was to create an inclusive gathering space for all.
December 01, 2022 | By Sarah Buscarello, Nick Seglie
Empathy, Embracing Differences, and the Power of Good Listening: A Conversation with Susan Lai
We sat down with Gensler’s Susan Lai to discuss Candid Conversations, a recurring gathering, to celebrate the diversity of Gensler’s people and their personal stories.
November 30, 2022
Financial Firms’ Shifting Priorities: Investing in People and Purpose Through ESG Commitments
Companies are implementing ESG frameworks to attract top talent and to protect bottom lines. Here’s how we are helping clients put environmental and social commitments front and center in their workplaces.
November 23, 2022 | By Anna Crittenden, Brett Perl
How Desire for Experience Is Driving the Flight to Quality
People want to be in spaces that maximize how they live, work, collaborate, and socialize, which is driving the demand for high-quality Class A buildings. We’re seeing a flight to quality — and a flight to experience.
November 22, 2022 | By Andy Cohen
High Street Place: From Unused Office Lobby to Vibrant Culinary Destination
In the heart of Boston’s Financial District, we partnered with the Rockpoint Group to transform an underutilized atrium between two Class A office towers into an 18,000-square-foot, Art Deco-inspired food hall.
November 21, 2022 | By Julie Reker
Consumer Goods Companies Are Now Competing for Tech Talent
As more consumer goods companies look to diversify their talent pool, how do they compete with the new expectations and needs of workers? Here are three workplace strategies for creating an authentic sense of purpose and connection.
November 17, 2022 | By Tim Kamp
China’s Honor Life Store Shows How Retail Design Acts as a Cultural and Brand Lens
The new Honor Life Store in China is an immersive, experiential retail format that is an extension of the brand, designed to showcase the possibilities that Honor’s technology enables.
November 11, 2022 | By Michael Green
What Makes a Great Retail Experience? Community, Connection, and Entertainment Are Key.
Astute retail and hospitality providers recognize that in-person connection remains a vital component of their offerings. But what does that visceral experience actually look like?
November 10, 2022 | By Barry Hand
Inclusive Product Design
Should Never Exclude Style
Products that are ADA compliant are typically well-engineered, but frequently bulky, institutional in appearance, and emotionally dispiriting — and millwork pulls are no exception.
November 10, 2022 | By Scott Star
3 Strategies to Stem the Tide of Rising Global Temperatures
All segments of the built ecosystem must change direction to stem the tide of rising global temperatures — whether it’s how we build new cities, re-adapt existing cities, or protect cities in vulnerable regions.
November 09, 2022 | By Diane Hoskins
Murals of Joy: How Custom Murals Can Improve Well-being in the Workplace and Beyond
Inspiring and integrating, murals are complex tools of design that can enliven an entire workplace and integrate a community with the environment that surrounds it.
November 07, 2022 | By Beatriz De Paz
Using Design to Improve the Transit Experience for Los Angeles Metro
With the Integrated Station Design Solutions project, Gensler teamed with LA Metro to create a series of new and innovative design solutions to apply to all of Metro’s stations with the goal of improving the overall transit experience for riders by making stations easier to recognize, navigate, and use.
November 02, 2022 | By J.T. Theeuwes
A Targeted Approach to Reimagining Central Business Districts
We don’t yet have all the answers for how to remake CBDs, but we do know that both our research and commercial real estate trending indicate that we need a shakeup.
October 24, 2022 | By Sofia Song, Kyle Sellers
The Urban Block Club: A New Model to Revive Our Central Business Districts
To revitalize cities, we can reimagine a resilient, community-focused approach that brings different property owners within a district or block to work with each other and the city to create viable developments.
October 21, 2022 | By Sheryl Schulze
The Infinite Office: How the Metaverse Connects Us, in Real Life
How might the metaverse allow us to make hybrid work better, provide new value in our retail relationships, and reconnect to our cities and each other? Our Digital Experience Design leaders explore possibilities.
October 20, 2022 | By Greg Gallimore, Nick Hubbard
The Hospitality-Driven Workplace
To better attract, engage, and retain talent in the workplace, it will be critical that organizations take a cue from hospitality, viewing employees as valued guests.
October 20, 2022 | By Samantha Lewis, Shelby Burnett, Kelly Waters
Exploring the Future of Workplace Metrics With Machine Learning
When guided by theory and proper research design, emerging data platforms and data science tools, such as machine learning, can reveal new insights about how to make effective workplaces.
October 18, 2022 | By Michael O'Neill
Behind the G: The Importance of Design Technology
A group of graduates in the London and Birmingham offices spoke with members of our European Design Technology (DT) team about their roles, specific expertise, misconceptions related to design technology, and where the future of DT might take us.
October 13, 2022 | By Nadia Barakat
The Airport of Choice
For those who elect to travel, having the ability to curate a custom airport journey based on individual needs and preferences could encourage people to return to the skies.
October 12, 2022 | By Ty Osbaugh
Gensler Voices: Francisco Gonzalez on Why It’s Vital to Design Inclusive Spaces
Francisco Gonzalez, co-managing director, Gensler Washington, D.C., discusses his career path, and the impact design and architecture can have on our communities and the human experience.
October 12, 2022
The Nth Space: Hybrid Work and the Future of Gas Stations
As we’re seeing with many workers, remote work doesn’t only mean working from home — it means working from anywhere. That’s one reason gas stations, with their abundance and strategic distribution across the urban landscape, are primed to be reconfigured as third places — new fixtures of our cities that offer a flexible and sustainable solution to building tomorrow’s workplace ecosystem.
October 11, 2022 | By Jordan Goldstein, Neil Brooker
Gensler Voices: Ana Salazar on How Her Hispanic Heritage Ignited a Passion for Sustainability
Ana Salazar, design manager for Gensler Houston, chats about her upbringing in Monterrey, Mexico, her journey to Gensler, and how it all influences her current approach to design.
October 11, 2022
Dual-Brand Hotel PIPs Create Design, Financial Opportunities
Hotel developers are interested in pursuing dual-brand Property Improvement Plans (PIPs), which can bring market-driven properties back to financial viability faster than designing and building ground-up hotels.
October 03, 2022 | By Lori Mukoyama, Rick Fawell
The Future of Office and Lab Space Has No Boundaries
As more life sciences companies aim for increased transparency for the sake of engagement, talent retention, and breakthrough innovation, the boundary between workplace and laboratory blurs.
September 26, 2022 | By Kenneth I. Fisher, Fran Noval
The Resilient Workplace is Purposeful, Inclusive, and Collaborative
We polled CoreNet Global members worldwide, who told us their organization’s top priority was attracting employees back to the office. But what attracts employees to an employer or workplace has shifted.
September 19, 2022 | By Kerri Henderson
Matching Mission to Action Will Enable Organizations to Stand Out
When companies act graciously and generously, people come to fully appreciate just how genuine their mission really is. If you want your organization to stand out and stand for something great, it's important to connect mission to action and behave accordingly.
September 19, 2022 | By Jacob Simons
From Briefing to Experience, Designing Today’s Customer Experience Center
For many organizations, from technology, to finance, to sports teams, Customer Experience Centers (CECs) are the catalyst for developing and fostering customer relationships.
September 14, 2022 | By Natalie Engels
Rethinking What Museums Can Do for Communities — and How We Design Them
With the right vision and design experience, museums can be spaces to both educate and entertain audiences in deeper ways, inspiring them to become better stewards of our communities.
September 14, 2022 | By Robin Klehr Avia, Bevin Savage-Yamazaki, Hans Neubert
A Future Vision of Workplace Metrics
Here's how new sources of data and workplace analytic tools will help us assess design success for a “people-centric” workplace, using organizational outcomes as workplace performance KPIs.
September 12, 2022 | By Michael O'Neill
The Carbon Innovations Hiding in Plain Sight
Gensler co-CEO Diane Hoskins addresses the carbon footprint of concrete and explains how we’re using our status to push the concrete industry to reduce carbon emissions through innovation.
September 09, 2022 | By Diane Hoskins
Product Design Gets Redefined
When Creating a Wall for All
Working with our client, we designed a demountable partition system that allows employees to easily restructure and repurpose the many open areas of an office.
September 01, 2022 | By Scott Star
How the Bipartisan Infrastructure Law’s FAA Airport Terminals Program Will Impact U.S. Airports
Here’s how the first $1 billion in funds from the Bipartisan Infrastructure Law's FAA Airport Terminals Program is being used to improve the traveler experience — and how other airports can take advantage of these new opportunities.
August 30, 2022 | By Derrick Choi
Amenities at the Edge: Where the Workplace Meets the Street
We have an opportunity to reimagine the ground floor of our cities — reinventing sidewalk-facing storefronts to serve the community, not just the daytime workforce.
August 29, 2022 | By Brian Stromquist
How Local Governments Are Transforming Green Building Policies — and How to Prepare
Here is a primer on where green building policies came from, what they mean, and where they’re likely to go in the future.
August 18, 2022 | By Emily Low, Abram Goodrich
Embracing Senior Living in the Urban Mix
In the next 20 years, the over-65 population will double — as seniors make up more of our urban communities, we need to reconsider the role that active aging and senior living developments can play.
August 17, 2022 | By Michael Hendershot
Together, EVs, AVs, and Multimodal Transportation Will Create More Vibrant Cities
We want the act of moving around our cities and communities to be convenient, quick, clean, accessible, and inclusive. So what does that look like, both today and in the years to come?
August 15, 2022 | By Andy Cohen
The Future of Work Is Seasonal
Our lives are influenced by seasonal and cyclical events, so what if our work behaviors followed suit? We explore the possibilities of seasonal work.
August 09, 2022 | By Brian Stromquist, Louis Schump
Are People the New Workplace Amenity?
Being with people may be the new workplace amenity — and a compelling reason to draw people back to the office for those that haven’t returned.
August 08, 2022 | By Janet Pogue McLaurin
What Workplace Can Learn From Airports
The best airports put a hyper focus on the passenger experience, so what if we leveraged the same lessons from the best in aviation design to create a more seamless, equitable workplace experience?
August 08, 2022 | By Melissa Mizell
There’s No Place Like the Office: Infusing Hospitality Design Into the Workplace
In this episode of the Gensler Design Exchange podcast, we discuss the importance of infusing hospitality design into workplaces to turn offices into a destination, rather than an obligation.
August 05, 2022
Can the 20-Minute City Encourage Gender Parity?
The 20-minute city framework can help us think about what steps we can take to make the zones that are set aside mostly for work more livable and the zones that are delegated to home more welcoming for work.
August 04, 2022 | By Julie Jackson
The Housing Crisis: Finding Hope in Innovation
The pandemic exacerbating the housing crisis in many U.S. cities. For residential architects and designers to make a difference, we must embrace solutions like modular construction, adaptive reuse, and progressive legislation.
August 03, 2022 | By Holly Arnold
What Sports Venues Must Do to Be Tomorrow’s Cultural and Economic Anchors
We will soon see sports and entertainment venues designed to be seamlessly integrated into districts. For both renovations and new venues, outward-facing activation will be key.
August 03, 2022 | By Andrew Jacobs
How Affinity Districts Find Purpose in a Transactional World
Affinity districts offer an alternative to the purely transactional approach of selecting a place to live or work and herald a return to values-based planning and urban design.
August 02, 2022 | By Nate Cherry, Christopher Rzomp
How LinkedIn’s Omaha Headquarters Fosters Community and Equity
Designing a thoughtful brand experience is a powerful tool in building engagement and alignment between employee and purpose, and this is exemplified at LinkedIn’s new Omaha headquarters.
August 01, 2022 | By Janice Cavaliere
Is Mass Timber the American South’s Best Kept Secret? Not for Long.
The southeast United States is emerging as a serious contender in the mass timber market, where several large-scale campus projects are poised to redefine sustainable architecture.
July 29, 2022 | By Katie Mesia, Vaki Mawema, Casey Farren
How Brands Can Amplify a Purpose-Driven Culture
We know that purpose is a key factor in building a strong culture, a driver of organizational success and employee engagement. So how can organizations have the biggest impact on engagement right now? Here are three ways that brands can create a purpose-driven culture.
July 27, 2022 | By Janice Cavaliere, Tana Hall
Shopping Malls Are Dying — Here's How to Bring Them Back to Life
Malls are not necessarily dead; what’s changing is the expectation of what they should or could be.
July 27, 2022 | By Andrew Gallici
Hybrid Retail: 6 Principles for Meaningful Customer Engagement
Physical retail is essential to building meaningful connections with customers, but a mindset shift is necessary. Here are six principles for retailers to better engage in an increasingly hybrid world.
July 26, 2022 | By Corey Dehus
Product Design Gets Graphic:
A Story of Life Safety
Many clients want custom glass graphics, but costs can be significant, and the process can take months. We partnered with a trusted manufacturer on a prepackaged program to offer a practical and convenient solution.
July 21, 2022 | By Scott Star
The Path Ahead: Leveraging Lessons for the Future of PreK-12 Learning
After more than two very challenging years for education, the question in front of us now is: what lessons have been learned about our children’s education and the role of schools in our communities?
July 21, 2022 | By Clay Jackson
Optimizing Hybrid Meetings for Neurodiversity and Inclusion at Work
Our inclusive design guidelines for hybrid meetings benefit all — regardless of age, disability, gender identity, race, neurodiversity, socioeconomic status, culture, or workstyle.
July 18, 2022 | By Jake deHahn
How Inside-Out Design Can Boost the Cultural Experience
Designing spaces that are meant for the public requires a different approach — one that is bespoke, transparent, and equitable.
July 14, 2022 | By Bevin Savage-Yamazaki, Brian Nicodemus
4 Strategies for Amplifying Health and Well-being in Residence Halls
Gensler’s design for an on-campus housing project for CSULB takes a holistic approach to sustainability, focusing on student health, well-being, and equity.
July 13, 2022 | By Donna Barry, Heidi Hampton
What Senior Living Has to Say about Health and Well-Being in Design
Senior living design prioritizes health and well-being and forces us to think deeply about the experience of the end user without taking their abilities for granted.
July 13, 2022 | By Tama Duffy Day
Redefining Learning for the 21st Century
Right now, we have the perfect opportunity to reassess the learning process and take a broader view of what it means to be a learner in the post-pandemic age.
July 12, 2022 | By Richard Jacob
Why It’s Time to Demand More From Our Workplace Experience
Here are 10 considerations for reimagining the workplace to deliver more from technology, be bold on resilience, and enhance our humanity, health, and communities.
July 11, 2022 | By Elizabeth Brink, Natalie Engels, J. Kevin Heinly, Janet Pogue McLaurin
A YMCA Facility Reconceptualized to Prioritize Wellness and Community
As a facility that had to be reconceptualized and designed during the pandemic, the Holcomb Family YMCA in Spring, Texas is designed to help members maintain healthy lifestyles and stay connected with the community.
July 07, 2022 | By Tiger Lyon
Driving Inclusivity in Digital Content
We engaged diverse content creators to explore the topic of inclusivity and help shape perspective on how we can evolve both the way we work, and the work itself.
July 07, 2022 | By Nick Hubbard, Bonnie Reese, Sarah DiLeo
How to Design Practice Facilities Centered on Athletes’ Mental Health
Modern sports training facilities and performance centers are emphasizing supporting spaces focused on mental health, a key factor in an athlete’s development and overall success.
July 05, 2022 | By Kristin Byrd
Behind the G: Approaches to Leadership
Behind the G is an opportunity for graduates in the London and Birmingham offices to meet and learn about the people at Gensler, the practice, and its culture
June 27, 2022 | By Sharaye Campbell, Ethan Kitto, Tobi Sobowale, Fanis Violentis
3 Steps for Setting the Stage for a Successful Hybrid Meeting
With hybrid work now a fixture of our professional lives, here are some best practices for creating a more seamless, effective hybrid meeting experience.
June 23, 2022 | By Bonnie Reese
Houston’s First Innovation District Is Established With an Adaptive Reuse Approach
Reimagined to include Class A office space, shared workspace, classrooms, a lab, and maker space, the Ion launches a new, community-centered nucleus of innovation.
June 22, 2022 | By Vince Flickinger
3 Considerations for Rethinking NYC Office Buildings
With outdated properties seeing higher vacancy rates and less interest in leasing activity, here are three considerations to rethink the potential of New York City office buildings.
June 21, 2022 | By Joseph Lauro
What We've Learned by Assessing More Than 300 Potential Office-to-Residential Conversions
With office vacancies increasing and confidence in Class C buildings declining, we’ve developed a process for evaluating existing office buildings to determine if they are candidates for multifamily residential conversions.
June 16, 2022 | By Steven Paynter
5 Ways ESG Can Influence Design and Create Opportunities
Here’s how we’re expanding our understanding of ESG metrics so we can tangibly quantify the positive impacts design innovations can bring.
June 15, 2022 | By Stacey Olson, Audrey Handelman, Anthony Brower
Revitalizing Stranded Assets to Build Vibrant Suburban Districts
With recent shifts toward suburban areas, civic leaders and real estate developers have an opportunity to create synergistic communities beyond urban downtowns that offer places to live, work, and play.
June 14, 2022 | By Joseph Brancato
Climate Disclosure Mandates Will Irreversibly Transform Real Estate — and Supercharge the Low-Carbon Market
It has become clear that investors, driven by tenant demand and regulations, will be the force pushing the decarbonization of commercial real estate.
June 13, 2022 | By Diane Hoskins
A Framework for Fostering Climate Resilience and Preparedness in the Built Environment
Within Gensler's U.S. Climate Action Survey 2022, we introduce a new roadmap for climate action through design that is anchored by four pillars: environment, economy, experience, and equity.
June 10, 2022 | By Rives Taylor, Anita Grabowska
What Gensler’s 2022 City Pulse Survey Says About Hybrid Work and Urban Life
Findings from Gensler’s Spring 2022 City Pulse Survey show that people with remote work arrangements still tend to prefer city living — and that supporting flexible and hybrid work strategies at the city level is an opportunity to catalyze the rebirth of our downtowns and neighborhoods.
June 09, 2022 | By Sofia Song, Stella Donovan
5 Strategies for Converting Retail and Office Space into Ambulatory Surgery Centers
Here are five strategies to convert vacant or underutilized retail and office properties into outpatient care facilities that support a positive and efficient experience for both patients and staff.
June 07, 2022 | By Amy Carter, Susan Sakiyabu
Product Design Takes
a Bathroom Break
Hygiene enhancement is a cardinal objective when designing most products intended for public restrooms, but it’s not the only way to bolster end user confidence and comfort.
June 06, 2022 | By Scott Star
The Impacts of Affordability, Remote Work, and Personal Safety on Urban Life
How are factors like affordability, remote work opportunities, and personal safety affecting people’s attitudes towards urban life? Gensler’s Spring 2022 City Pulse Survey examines how cities can meet the needs of all residents, now and in the future.
June 01, 2022 | By Sofia Song
Living (and Thriving) at the Edge of Technology
Edge computing, which locates more processing power closer to the end user, can improve performance, reduce costs, and help fuel the growth of next-generation technologies and applications.
May 27, 2022 | By Brion Sargent
How an Iconic Houston Park Helped Spark the Development of Downtown
The creation of parks and access to the outdoors has singlehandedly changed the way downtown Houston is accessed and utilized.
May 26, 2022 | By Maria Perez
How Willis Tower’s Repositioning Is Unlocking New Value and Reenergizing Chicago
Gensler’s Todd Heiser and Michael Townsend discuss “creating a building that is not about work, but about life” at Willis Tower — a 2022 Winner of AIA Chicago’s prestigious Design Excellence Awards.
May 26, 2022
Mixed Use, Public Space, and the Future of Central Business Districts
With an influx of people to the suburbs and hybrid work here to stay, how do Central Business Districts reinvent themselves? Our research sheds light on the key characteristics residents want from cities and CBDs.
May 23, 2022 | By Kevin Turner
How to Make Your Office an Experience Multiplier
The new office must be an experience multiplier, a destination rather than an obligation. But how do you create that kind of place? Here are six strategies to make it happen.
May 17, 2022 | By Andy Cohen
How the Intersection of Architecture and Mobility Will Shape the Cities of Tomorrow
Recognizing a shared interest in solving complex urban mobility challenges, BMW Designworks and Gensler came together to explore a new range of design ideas for urban living in a project called Architecture X Mobility.
May 16, 2022 | By Jordan Goldstein, Neil Brooker
If Rush Hour Goes Away, How Should Public Transit Adapt?
A successful future for public transportation is likely to consist of highly fluid service that supports more trips throughout the typical day than just the daily commute.
May 12, 2022 | By David Zaidain
Building a Better Academic Workplace
The 1,000-year-old academic workplace might finally have reached its breaking point — here’s how to reengineer it in a smarter way.
May 10, 2022 | By David Craig, Melany Park
The Key to Attracting and Retaining Talent Is Your Office Design
Enhanced technology, a focus on employee well-being, and flexible layouts are contributing to a new, post-pandemic office ecosystem, which can help attract and retain talent.
May 09, 2022 | By Robin Klehr Avia
The Evolution of an Icon: Creating a New Experience at theMART
An inside look at theMART’s evolution as it takes on a new relevance to best serve the design and business communities of Chicago and beyond.
May 05, 2022 | By Todd Heiser, Lily Diego
Hybrid Is Here to Stay: 5 Considerations for Creating a Better Hybrid Experience
Here are five reasons why hybrid work is here to stay, including design implications for creating compelling, people-centric hybrid experiences.
May 02, 2022 | By Janet Pogue McLaurin
3 Key Strategies to Build Your Brand and Culture in a Reimagined Future
Here are three key drivers of change and areas of focus for brands to reset and realign with people’s needs in a changing world.
April 29, 2022 | By Jennifer Hamilton
How Emerging New Workplace Realities Will Drive Corporate Real Estate Strategies
Coupled with Gensler’s workplace research, our survey of CRE executives offers valuable insights on return to office timing, the long-term impact on corporate real estate footprints, employer policies, and more.
April 29, 2022 | By Janet Pogue McLaurin
Cultivating a Food Resilient Future
Our research on food resilience started out with the focus on rethinking urban agriculture, identifying 12 opportunity areas where urban farms can be integrated into our cities.
April 27, 2022 | By JinXi Ng
Preparing for a Resilient Future Through Climate Action
Gensler’s Co-CEOs discuss how research-based design strategies can help cities and communities adapt to the changing climate.
April 27, 2022 | By Andy Cohen, Diane Hoskins
The Case for Mass Timber: How First United Bank Is Creating a More Sustainable Future
Gensler’s design for several First United Bank projects in Texas and Oklahoma highlight the potential of mass timber as a sustainable, low-carbon material.
April 26, 2022 | By Taylor Coleman
Designing an Innovation District for the City of Austin
Austin’s Innovation District unites education, entertainment, leisure, and sports. This type of urban, mixed-use center brings in new business and diverse populations, while enhancing the culture of a city.
April 25, 2022 | By Todd Runkle
5 Things Developers Should Know About Mass Timber
With its inherent structural integrity and positive impact on carbon emissions, mass timber can make a big impact in tackling climate action in the built environment.
April 21, 2022 | By Erik Barth
Why Designing for Climate Action and Sustainability Is an Imperative
In this interview, we sat down with global leaders for Gensler’s new Climate Action & Sustainability practice to discuss what’s next for climate action and sustainable design.
April 19, 2022 | By Anthony Brower, Kirsten Ritchie
Built to Last: Improving Our Airports With the Bipartisan Infrastructure Law
With the Bipartisan Infrastructure Law criteria for next-gen air traffic control towers and terminals focusing on renewal, carbon neutrality, and resiliency, we’re reminded that sustainable buildings should be built to last.
April 15, 2022 | By Derrick Choi
Inclusive Product Design:
Everyone Has a Seat at the Table
With careful planning and thoughtful design, the conference room experience will be seamless for all users, no individual will feel singled out, and everyone will get the most out of the space.
April 15, 2022 | By Scott Star
How the Building Industry Can Respond to the Terrible, No-Good, Very-Bad IPCC Report
The solutions we must embrace are not aimed at the 1% of iconic sustainable buildings, but rather they are intended to help us return to basic strategies across 99% of existing and future developments.
April 14, 2022 | By Anthony Brower
The Next Phase for Climate Action: An Embodied Carbon Revolution
We are working to influence the building industry by sparking greater demand for sustainable building materials and products to trigger a sea change by decreasing carbon emissions and improving the resilience of global supply chains.
April 14, 2022 | By Andy Cohen
Gensler Voices: Joseph Joseph on Creating a Career in Digital Innovation
Joseph Joseph, Gensler’s global director of Design Technology, discusses how his identity and background have influenced his career path, and how diversity is built into the firm's culture.
April 11, 2022
Oakland’s Office Space Resurgence: Stitching the Old With the New for a Resilient Future
Oakland is continuing to transform its downtown urban core with a series of historic commercial building renovations that are driving a resurgence for creative office space and civic life.
April 08, 2022 | By Manan Shah
5 Ways to Rethink the Future of Residential Development and Design
Gensler’s Residential Experience Index unpacks what makes a great living experience. Here are five key findings that demonstrate how we’re rethinking the future of residential development.
April 06, 2022 | By Michelle DeCurtis, Kyle Sellers
Net Zero Design Is the Key to Building a Resilient, Post-Pandemic Future
As we re-envision the way that buildings, developments, and even cities promote health, we must reimagine how the built environment supports the long-term resilience of our communities, livelihoods, and resources.
April 04, 2022 | By Andy Cohen
How Inclusive Design Supports Resilience and Climate Preparedness
We have an opportunity to design places that are inclusive for all people that can also promote resilience and make preparedness more accessible in the face of natural disasters and other climate change events.
April 01, 2022 | By Gail Napell
10 Considerations for Transitioning Back to Work in a Post-COVID-19 World
Here are 10 considerations, tools, and methodologies for creating a better workplace experience and attracting people back to the office in a post-pandemic world.
March 31, 2022 | By Cindy Coleman
Visualizing Workplace Social Networks in Order to Drive Better Real Estate Decisions
Organizational network analysis (ONA) is an objective tool that can be used to understand how ideas and information flow among people in an organization. Here’s how we’re visualizing communication patterns to help drive better decisions about workplace real estate.
March 30, 2022 | By Nadia Volchansky, Amin Mojtahedi
Understanding Supply Chain Challenges and Opportunities in Design and Construction
In this episode of the Gensler Design Exchange podcast, project management and technical experts offer insights and suggestions for making the design and construction process as smooth as possible.
March 22, 2022
The Future of the 20-Minute City
The “20-minute city” fosters connectivity to everyday resources by design. By designing through an ESG lens, we can create healthy, walkable communities for everyone.
March 21, 2022 | By Stacey Olson
Product Design With the World in Mind: Just What the Doctor Ordered
As one of the largest specifiers of furniture, fixtures, and equipment (FF&E), many of our product design clients are asking for our reporting requirements for embodied carbon in order to be more responsive to project needs.
March 18, 2022 | By Scott Star, David Briefel
To Reinvigorate Downtown Cores, Developers Should Adopt a Mixed-Use Mindset
To retain and attract post-pandemic tenants in urban cores, developers will need to adopt a mixed-use mindset, with a focus on the human experience first.
March 17, 2022 | By Dean Strombom
How TK Elevator’s New Headquarters Spurs Connectivity Through Experiential Design
TK Elevator’s recently completed North America Headquarters merges experiential design with interactive spaces to achieve heightened brand awareness and amplify its connection with its neighbors.
March 15, 2022 | By Debora Novarini, Jerry Alexander
What the Workplace Sector Can Learn From Retail’s 20+ Years of Designing Hybrid Experiences
In an increasingly hybrid world, offices, retail stores, and other physical places need to bring people together and create community. Here are four lessons that the office sector can leverage from retail.
March 15, 2022 | By Lara Marrero
Modular by Design: The Promise of Prefab for Expressive Design
Designers are pushing the perceived limits of modular construction to build efficiently and safely while preserving time, cost, and materials. Explore prefab modular design for residential high-rises in Los Angeles.
March 11, 2022 | By J.T. Theeuwes
3 Guidelines for Making Hybrid Meetings Work for You
For hybrid meetings to work, meeting formats shouldn’t just be an afterthought; to achieve an effective hybrid engagement for everyone, we need the right setup, the right facilitation, and the right purpose.
March 10, 2022 | By Priscilla Teh
Understanding Changes in Project Costs Is Crucial to Designing Great Workplaces
For workplace developers, designers, and tenants who are rethinking the office in response to new ways of working, today’s cost challenges are particularly acute. Gensler’s 2022 U.S. Workplace Interiors Insights Report offers a deep look into today’s dynamic cost conditions, providing a path toward meaningful and actionable measures.
March 09, 2022 | By Andrew Starr
Design Strategies for Transitioning Back to Reopening
Across many parts of the globe, we are seeing mask and vaccine mandates being lifted. All this signals positive news for individuals and companies looking to get back to something resembling life in 2019.
March 08, 2022 | By Diane Hoskins, Andy Cohen
Adaptive Reuse Brings New Vibrancy to Silicon Valley’s State Street Market
Adaptive reuse was a critical sustainable design strategy in designing the new State Street Market in Los Altos, California, transforming a dormant building into a vibrant community hub.
March 07, 2022 | By Brian Corbett
Reimagining Mass Housing Developments in Sub-Saharan Africa Through a Circular Cities Lens
For future African cities to be global magnets and domestic havens, it will be necessary to approach mass housing with a more resilient, regenerative, and circular mindset.
March 01, 2022 | By Tony Okoye, Carlos Cubillos
Leveraging Corporate Partnerships to Color Our Communities
In this episode of the Gensler Design Exchange podcast, we explore the power of corporate partnerships and youth development programming in strengthening support for our communities.
February 28, 2022
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